Hi Theresa, Do you have Zone Alarm installed? I picked up the following through Google. George. After using AVG Free successfully for some time I recently experienced the above error condition being displayed on a separate panel, and an Yellow Error symbol at the bottom of the screen. The full message is - The server responded with an error. Account 'pop.ntlworld.com'.Server 'pop.ntlworld.com' Protocol POP3.Server response '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server. Port 110, Secure(SSL): 0x800CCC90. Error Number:0x800CCC90. I have removed earlier version of AVG and installed latest AVG 7.1.362 with no effect and have Zone Alarm Firewall installed, on my Windows XP Home SP2 edition, on a Broadband set-up (recently changed from dial-up). Options: Reply To This Message <http://forum.grisoft.cz/freeforum/read.php?3,53815,53815,ba ckpage=8,sv=#REPLY> *Quote This Message <http://forum.grisoft.cz/freeforum/read.php?3,53815,53815,qu ote=1,backpage=8,sv=#REPLY> Re: Server Error 0x800ccc90 Posted by: rdsok <http://forum.grisoft.cz/freeforum/profile.php?3,15418> - Moderator (IP Logged) Date: November 4, 2005 11:50PM ZoneAlarm is very bad about this when there is an AVG program update... remove the AVG permissions you currently have and then add them back in. You may need to refer to the Firewall Settings for AVG <http://free.grisoft.cz/softw/70free/doc/avg_free_firewall_i nstall_en_70_4.pdf> to see what need removed and then added back in. Options: Reply To This Message <http://forum.grisoft.cz/freeforum/read.php?3,53815,53819,ba ckpage=8,sv=#REPLY> *Quote This Message <http://forum.grisoft.cz/freeforum/read.php?3,53815,53819,qu ote=1,backpage=8,sv=#REPLY> Re: Server Error 0x800ccc90 Posted by: tommy-h <http://forum.grisoft.cz/freeforum/profile.php?3,1158406> (IP Logged) Date: November 6, 2005 09:35PM Apologies for delay. I changed permissions for AVG on Zone Alarm as you suggest and now I am getting my e-mails OK. Many Thanks for your help ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Theresa Hodge Sent: 01 February 2006 16:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] AVG AntiVirus Hi All When I bought a new computer back in November it came with a three-month three trial of Norton Internet Security, so I've been using that for virus protection up to now. The trial has now run out and I wanted to install AVG rather than renew Norton as I prefer it. I downloaded and installed the free edition of AVG, but the next time I went to download my e-mails I couldn't connect to the server, and got the error message below:- "The server responded with an error. Account: 'Theresa at Equal Access Consultancy', Server: 'mailhost.zen.co.uk', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90". I also noticed that in my system tray there was an entry that said "AutoPop3 ..." and I can't remember the rest. The above error message came up when I clicked on that entry in the System Tray. There was also something at the bottom of the screen that said "E-mail Scanner" - I'm not sure if it said anything else. So, my assumption is that this might be something to do with e-mail scanning ... but it seems to be preventing me from even accessing my e-mails at all!! To restore normality for the present, I've uninstalled AVG and can send and receive e-mails just like I could before. I've had this problem before on another computer, and resorted to uninstalling AVG and using Norton, which was already on there as my husband had only just renewed it so didn't want to abandon it just yet! Has anyone ever come across this problem and can shed any light on the solution? Theresa Hodge theresa.hodge@xxxxxxxxx