[24hoursupport] Re: Runtime error

  • From: "MATLIN" <MATLIN@xxxxxxxxx>
  • To: <24hoursupport@xxxxxxxxxxxxx>
  • Date: Fri, 7 Jun 2002 11:35:18 -0700

Thanks for the great advice.
After trying a process of elimination, I traced it to a Panicware program
called popup stopper.
Once I disabled that, the runtime errors stopped.

----- Original Message -----
From: "Spider" <spider1@xxxxxxxxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Friday, June 07, 2002 2:24 AM
Subject: [24hoursupport] Re: Runtime error

> Before you get into trying to fix Internet Explorer, you should
> eliminate a connection problem.  Are you running any kind of a firewall
> or going through a proxy server?  If you take that error message
> literally, you are losing connection to the server on the other end.
> Sometimes that can be caused by a response the server is expecting from
> your end and it is not getting it.  There can be many reasons for that.
> If the application on the server is trying to switch to a non standard
> port and you are running a firewall that could cause a problem.  If you
> are behind a proxy, you could be sending the response to the proxy
> server but it is not getting out to the website.  There could be other
> reasons for this but these two come to mind.  If it is neither of these,
> then I would try updating the java virtual machine.  This is done by
> going to the Microsoft site to the download area and downloading the
> Microsoft VM.  You can get this at:
> http://www.microsoft.com/java/vm/dl_vm40.htm?FinishURL=%2Fdownloads%2Fre
> lease%2Easp%3FReleaseID%3D36820%26area%3Dsearch%26ordinal%3D8%26redirect
> %3Dno
> Do not use this if you are running Windows 2000.  Instead go to Windows
> Update and re-apply service pack 2.
> Spider
> Largo, Florida 33771
> http://web.tampabay.rr.com/spider1

- Users can unsubscribe from this list by sending email to 
24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the 
Subject field OR by logging into the Web interface at

Other related posts: