Thanks for the great advice. After trying a process of elimination, I traced it to a Panicware program called popup stopper. Once I disabled that, the runtime errors stopped. ----- Original Message ----- From: "Spider" <spider1@xxxxxxxxxxxxxxx> To: <24hoursupport@xxxxxxxxxxxxx> Sent: Friday, June 07, 2002 2:24 AM Subject: [24hoursupport] Re: Runtime error > > Before you get into trying to fix Internet Explorer, you should > eliminate a connection problem. Are you running any kind of a firewall > or going through a proxy server? If you take that error message > literally, you are losing connection to the server on the other end. > Sometimes that can be caused by a response the server is expecting from > your end and it is not getting it. There can be many reasons for that. > If the application on the server is trying to switch to a non standard > port and you are running a firewall that could cause a problem. If you > are behind a proxy, you could be sending the response to the proxy > server but it is not getting out to the website. There could be other > reasons for this but these two come to mind. If it is neither of these, > then I would try updating the java virtual machine. This is done by > going to the Microsoft site to the download area and downloading the > Microsoft VM. You can get this at: > > http://www.microsoft.com/java/vm/dl_vm40.htm?FinishURL=%2Fdownloads%2Fre > lease%2Easp%3FReleaseID%3D36820%26area%3Dsearch%26ordinal%3D8%26redirect > %3Dno > > Do not use this if you are running Windows 2000. Instead go to Windows > Update and re-apply service pack 2. > > > Spider > Largo, Florida 33771 > http://web.tampabay.rr.com/spider1 - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.