That seems fairly reasonable, but I'm curious as to how they define "repeated abuses." Seems like it may not be a great fit for Tor exit nodes, but could be wrong. ~Griffin On Fri, Feb 18, 2011 at 11:01 PM, Moritz Bartl <moritz@xxxxxxxxxxxxxx>wrote: > -------- Original Message -------- > Subject: Re: [#266369] 1Gbit Hosting in EU > Date: Fri, 18 Feb 2011 21:51:32 -0600 > From: support@xxxxxxxxxxxxxxxxxx > > Hello Moritz, > > We cannot provide you SWIP as we already use RWHOIS, so that means that > most abuse reports will continue be sent to our abuse e-mail. We > actually have no problem with that, as we automatically forward them to > our downstream clients, as long as abuse reports are *properly* handled > and there are no repeated abuses. > > We do not restrict or forbid any specific type of legit services, as > long as our AUP/TOS is not violated. However, you may be interested > about the following since you expect abuse reports: > - Abuse reports should be handled within 24 hours, providing us detailed > information of the actions you've taken to stop abuse and avoid > re-occurrence. > - Our AUP/TOS, that you agree during signup, clearly states > responsibilities (TOS section #16). In short, you're full responsible > for any content hosted on your server or traffic passed through your > server, so any claims for lack of responsibility will not be accepted > and will be subject of service disconnection due to mishandled abuse > report. > - Template responses are not really appreciated, we need you to take > real actions and stop abuses > - Repeated abuses may result to service suspension / termination > > Please keep us informed if you have any further questions. > > Thank you. > > -- > Network Security Administrator > > > > -- Be the change you want to see in the world. ~Mahatma Gandhi