Just to explain what we do as it will help explain why we get this error. Basically we have an automated build using altiris that installs using an mst transform for MetaFrame XP. It automatically puts it in the right farm and zone etc. We run a chfarm to move it a test farm which we toy with. We then test patch upgrades and whatever. We were testing a few features of PS3 and PS4 and were getting this error when trying to apply the latest PS4 rollup. I suspect the reason for this is the transform that it's trying to use no longer has any correlation with it's current configuration. e.g. the farm name of the server etc is completely different to what's in the transform. removing HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E7D590508AB4F5047A15C 5C581FB0554\Transforms=xxxxxxxxxxx fixed this for us. We just did a search for the name of the transform in the register and this was the only place it lived. We guessed it was the transform from the logging as that was the last entry in the msiexec log file that we generated when trying to install the patch. Hope this explains it Malcolm -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Pitsch Sent: 27 September 2005 17:33 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: PS4 hotfix installer error BRILLIANT!!!!! that's exactly what it was. I'm curious though, what reg entry did you remove? I removed everything I found but I'm curious if it's one particular entry. You have my undying gratitude! Jeff On 9/27/05, BRUTON, Malcolm, FM <Malcolm.BRUTON@xxxxxxxx <mailto:Malcolm.BRUTON@xxxxxxxx> > wrote: Turn on full logging with msiexec when you install. Look for any error in the log file. We found MetaFrame looking for a Transform file when installing. Removing the transform location form the registry fixed a very similar issue for us trying to patch PS4. Malcolm PS our error was slightly different than yours... Event Type: Information Event Source: Application Popup Event Category: No Event ID: 26 Date: 26/09/2005 Time: 09:04:35 User: N/A Computer: ######### Description: Application popup: msiexec.exe - Application Error : The instruction at "0x74734bb7" referenced memory at "0x00000000". The memory could not be "read". Click on OK to terminate the program For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <http://go.microsoft.com/fwlink/events.asp> . -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> [mailto:thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On Behalf Of Jeff Pitsch Sent: 26 September 2005 20:12 To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx> Subject: [THIN] PS4 hotfix installer error I'm trying to install PS4 hotfix PSE400W2K3014.msp and when it tries, either through IM or locally, it errors out on msiexec. All other MSI's will install but not this. I've reinstalled installer (latest 3.1 v2). the error in the event log is this: Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 9/26/2005 Time: 3:05:41 PM User: UFPIAD\SA-Citrix Computer: GRCITRIX01 Description: Internal MSI error. Installer terminated prematurely. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp <http://go.microsoft.com/fwlink/events.asp> . thanks ahead of time Jeff **************************************************************************** ******* The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our websites at: http://www.rbs.co.uk/CBFM <http://www.rbs.co.uk/CBFM> http://www.rbsmarkets.com <http://www.rbsmarkets.com/> **************************************************************************** **** *********************************************************************************** The Royal Bank of Scotland plc. Registered in Scotland No 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised and regulated by the Financial Services Authority This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate. Visit our websites at: http://www.rbs.co.uk/CBFM http://www.rbsmarkets.com ********************************************************************************