[THIN] Re: PS4 hotfix installer error

  • From: Jeff Pitsch <jepitsch@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 27 Sep 2005 12:33:23 -0400

BRILLIANT!!!!!
 that's exactly what it was. I'm curious though, what reg entry did you
remove? I removed everything I found but I'm curious if it's one particular
entry.
 You have my undying gratitude!
 Jeff

 On 9/27/05, BRUTON, Malcolm, FM <Malcolm.BRUTON@xxxxxxxx> wrote:
>
> Turn on full logging with msiexec when you install. Look for any error in
> the log file. We found MetaFrame looking for a Transform file when
> installing. Removing the transform location form the registry fixed a very
> similar issue for us trying to patch PS4.
>  Malcolm
>  PS our error was slightly different than yours...
>  Event Type: Information
> Event Source: Application Popup
> Event Category: No
> Event ID: 26
> Date: 26/09/2005
> Time: 09:04:35
> User: N/A
> Computer: #########
> Description:
> Application popup: msiexec.exe - Application Error : The instruction at
> "0x74734bb7" referenced memory at "0x00000000". The memory could not be
> "read".
>  Click on OK to terminate the program
>  For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>  -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jeff Pitsch
> *Sent:* 26 September 2005 20:12
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] PS4 hotfix installer error
>
>  I'm trying to install PS4 hotfix PSE400W2K3014.msp and when it tries,
> either through IM or locally, it errors out on msiexec. All other MSI's will
> install but not this. I've reinstalled installer (latest 3.1 v2). the
> error in the event log is this:
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1013
> Date: 9/26/2005
> Time: 3:05:41 PM
> User: UFPIAD\SA-Citrix
> Computer: GRCITRIX01
> Description:
> Internal MSI error. Installer terminated prematurely.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
>  thanks ahead of time
>
> Jeff
>
>
>
>
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