[THIN] Re: PS4 hotfix installer error
- From: "BRUTON, Malcolm, FM" <Malcolm.BRUTON@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 27 Sep 2005 09:24:41 +0100
Turn on full logging with msiexec when you install. Look for any error in
the log file. We found MetaFrame looking for a Transform file when
installing. Removing the transform location form the registry fixed a very
similar issue for us trying to patch PS4.
Malcolm
PS our error was slightly different than yours...
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 26/09/2005
Time: 09:04:35
User: N/A
Computer: #########
Description:
Application popup: msiexec.exe - Application Error : The instruction at
"0x74734bb7" referenced memory at "0x00000000". The memory could not be
"read".
Click on OK to terminate the program
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp
<http://go.microsoft.com/fwlink/events.asp> .
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeff Pitsch
Sent: 26 September 2005 20:12
To: thin@xxxxxxxxxxxxx
Subject: [THIN] PS4 hotfix installer error
I'm trying to install PS4 hotfix PSE400W2K3014.msp and when it tries, either
through IM or locally, it errors out on msiexec. All other MSI's will
install but not this. I've reinstalled installer (latest 3.1 v2). the
error in the event log is this:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 9/26/2005
Time: 3:05:41 PM
User: UFPIAD\SA-Citrix
Computer: GRCITRIX01
Description:
Internal MSI error. Installer terminated prematurely.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp
<http://go.microsoft.com/fwlink/events.asp> .
thanks ahead of time
Jeff
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