[THIN] Re: PS4 hotfix installer error
- From: Jeff Pitsch <jepitsch@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 28 Sep 2005 16:01:52 -0400
Yea, I figured out it was only one. I got confused becaues the person who
was here before me named all the mst's the same. Now I just need to script
the removal of that data for our install and I'm golden.
Thank you again,
Jeff
On 9/28/05, BRUTON, Malcolm, FM <Malcolm.BRUTON@xxxxxxxx> wrote:
>
> Just to explain what we do as it will help explain why we get this error.
> Basically we have an automated build using altiris that installs using an
> mst transform for MetaFrame XP. It automatically puts it in the right farm
> and zone etc. We run a chfarm to move it a test farm which we toy with. We
> then test patch upgrades and whatever. We were testing a few features of PS3
> and PS4 and were getting this error when trying to apply the latest PS4
> rollup.
> I suspect the reason for this is the transform that it's trying to use no
> longer has any correlation with it's current configuration. e.g. the farm
> name of the server etc is completely different to what's in the transform.
> removing
> HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\E7D590508AB4F5047A15C5C581FB0554\Transforms=xxxxxxxxxxx
> fixed this for us. We just did a search for the name of the transform in
> the register and this was the only place it lived. We guessed it was the
> transform from the logging as that was the last entry in the msiexec log
> file that we generated when trying to install the patch.
> Hope this explains it
> Malcolm
> -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jeff Pitsch
> *Sent:* 27 September 2005 17:33
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: PS4 hotfix installer error
>
> BRILLIANT!!!!!
> that's exactly what it was. I'm curious though, what reg entry did you
> remove? I removed everything I found but I'm curious if it's one particular
> entry.
> You have my undying gratitude!
> Jeff
>
> On 9/27/05, BRUTON, Malcolm, FM <Malcolm.BRUTON@xxxxxxxx> wrote:
> >
> > Turn on full logging with msiexec when you install. Look for any error
> > in the log file. We found MetaFrame looking for a Transform file when
> > installing. Removing the transform location form the registry fixed a very
> > similar issue for us trying to patch PS4.
> > Malcolm
> > PS our error was slightly different than yours...
> > Event Type: Information
> > Event Source: Application Popup
> > Event Category: No
> > Event ID: 26
> > Date: 26/09/2005
> > Time: 09:04:35
> > User: N/A
> > Computer: #########
> > Description:
> > Application popup: msiexec.exe - Application Error : The instruction at
> > "0x74734bb7" referenced memory at "0x00000000". The memory could not be
> > "read".
> > Click on OK to terminate the program
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > -----Original Message-----
> > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> > Behalf Of *Jeff Pitsch
> > *Sent:* 26 September 2005 20:12
> > *To:* thin@xxxxxxxxxxxxx
> > *Subject:* [THIN] PS4 hotfix installer error
> >
> > I'm trying to install PS4 hotfix PSE400W2K3014.msp and when it tries,
> > either through IM or locally, it errors out on msiexec. All other MSI's will
> > install but not this. I've reinstalled installer (latest 3.1 v2). the
> > error in the event log is this:
> >
> > Event Type: Error
> > Event Source: MsiInstaller
> > Event Category: None
> > Event ID: 1013
> > Date: 9/26/2005
> > Time: 3:05:41 PM
> > User: UFPIAD\SA-Citrix
> > Computer: GRCITRIX01
> > Description:
> > Internal MSI error. Installer terminated prematurely.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp
> > .
> >
> > thanks ahead of time
> >
> > Jeff
> >
> >
> >
> >
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> The Royal Bank of Scotland plc. Registered in Scotland No 90312.
> Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB.
> Authorised and regulated by the Financial Services Authority
>
> This e-mail message is confidential and for use by the
> addressee only. If the message is received by anyone other
> than the addressee, please return the message to the sender
> by replying to it and then delete the message from your
> computer. Internet e-mails are not necessarily secure. The
> Royal Bank of Scotland plc does not accept responsibility for
> changes made to this message after it was sent.
>
> Whilst all reasonable care has been taken to avoid the
> transmission of viruses, it is the responsibility of the recipient to
> ensure that the onward transmission, opening or use of this
> message and any attachments will not adversely affect its
> systems or data. No responsibility is accepted by The Royal
> Bank of Scotland plc in this regard and the recipient should carry
> out such virus and other checks as it considers appropriate.
> Visit our websites at:
> http://www.rbs.co.uk/CBFM
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