[THIN] Re: Outlook Cached Mode and CAG

  • From: "Doug Rooney" <Doug@xxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 21 Feb 2008 11:51:26 -0800

I have 3 users that use cached mode, but they use the web interface OWA
, and in that scenario it works fine.

 

Thank You 

-Doug Rooney 
Sonoma TileMakers 
IT Systems Administrator 
7750 Bell Rd. 
Windsor Ca, 95492 
(707) 837-8177 X11
(707) 837-9472 FAX 
it@xxxxxxxxxxxxxxxxxxxx 

 

In a world without walls and fences - 

- who needs Windows and Gates?

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Mike Semon
Sent: 2008-02-21 11:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Outlook Cached Mode and CAG

 

I think Outlook in Cache mode is not supported in Terminal Server
/Citrix. Is anyone running Outlook in Cache mode successfully?

In Terminal Server /Citrix?

 

Mike

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jon Luchette
Sent: Thursday, February 21, 2008 12:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Outlook Cached Mode and CAG

 

Hello -

 

I have a customer who is having an issue whenever he connects in on the
VPN portion of the CAG from any workstation or laptop.  If he tries to
launch Outlook in cached mode, it starts to begin "updating folders" and
then the entire laptop or workstation freezes up to the point where he
cannot even do a Ctrl+Alt+Delete.  He is forced to reboot at that point.
If he turns cached mode off, everything works fine.  He is able to
launch Outlook just fine using Web Interface, this issue is particular
to Cached Mode in Outlook and using the VPN portion of the CAG.  He is
able to launch other applications just fine while in on the VPN, it is
just Outlook in Cached mode causing him headaches.  This happens to all
users across all laptops and workstations in his environment.

 

Has anybody seen this before or have any ideas as to what the problem
might be?

 

He is running Outlook 2003.

 

Thanks guys!

 

Jon

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