[THIN] Re: Outlook Cached Mode and CAG
- From: "TSguy92 Lan" <tsguy92@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 22 Feb 2008 10:45:30 -0800
*"To my knowledge there is no Citrix/WTS box involved in this type of
connection, right?"*
Correct.
But for the record since there appears to be some confusion out there,
Cached mode is disabled by default as an option when outlook 2003+ is
installed to TS servers (it was designed by MS this way).
I've seen cached mode files get corrupted before which stopped any further
cache syncing. You could try clearing out all of the *.ost files at the
client side, and test again. But if you're purging their cache, it's best to
have them rebuilt it while they are connect on your LAN.
The default location for a user's *.ost files (cached mode files) =
c:\documents and settings\%userprofile%\local settings\application
data\microsoft\outlook...
Our user's run cached mode outlook while connected to our CAG with only one
problem. There is always a longer delay for outlook to connect to the
exchange server when a user is remote and in cached mode. If they are not in
cached mode, they appear to connect immediately.
HTH
Lan
On Fri, Feb 22, 2008 at 10:19 AM, Jon Luchette <jon.e.luchette@xxxxxxxxx>
wrote:
> I understand the issues associated with running Outlook in cached mode
> on a Citrix/WTS box.
>
> However, this company is just trying to run Outlook in cached mode
> while coonected in remotely on the VPN part of the CAG. To my
> knowledge there is no Citrix/WTS box involved in this type of
> connection, right?
>
> On 2/21/08, Merino, Ormond <Ormond_Merino@xxxxxxx> wrote:
> > To my knowledge Cached mode requires OSTs, which are not supported on
> > TS.
> >
> >
> >
> > "For example, you cannot use Outlook with Cached Exchange Mode when you
> > run Outlook on Windows Terminal Services."
> >
> >
> >
> > http://office.microsoft.com/en-us/ork2003/HA011402681033.aspx
> >
> >
> >
> >
> >
> > ....ormond
> >
> >
> >
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Mike Semon
> > Sent: Thursday, February 21, 2008 2:31 PM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Outlook Cached Mode and CAG
> >
> >
> >
> > I think Outlook in Cache mode is not supported in Terminal Server
> > /Citrix. Is anyone running Outlook in Cache mode successfully?
> >
> > In Terminal Server /Citrix?
> >
> >
> >
> > Mike
> >
> >
> >
> > ________________________________
> >
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Jon Luchette
> > Sent: Thursday, February 21, 2008 12:19 PM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Outlook Cached Mode and CAG
> >
> >
> >
> > Hello -
> >
> >
> >
> > I have a customer who is having an issue whenever he connects in on the
> > VPN portion of the CAG from any workstation or laptop. If he tries to
> > launch Outlook in cached mode, it starts to begin "updating folders" and
> > then the entire laptop or workstation freezes up to the point where he
> > cannot even do a Ctrl+Alt+Delete. He is forced to reboot at that point.
> > If he turns cached mode off, everything works fine. He is able to
> > launch Outlook just fine using Web Interface, this issue is particular
> > to Cached Mode in Outlook and using the VPN portion of the CAG. He is
> > able to launch other applications just fine while in on the VPN, it is
> > just Outlook in Cached mode causing him headaches. This happens to all
> > users across all laptops and workstations in his environment.
> >
> >
> >
> > Has anybody seen this before or have any ideas as to what the problem
> > might be?
> >
> >
> >
> > He is running Outlook 2003.
> >
> >
> >
> > Thanks guys!
> >
> >
> >
> > Jon
> >
> >
> >
> >
> > -----------------------------------------
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