[THIN] Re: Outlook Cached Mode and CAG

I think Outlook in Cache mode is not supported in Terminal Server /Citrix.
Is anyone running Outlook in Cache mode successfully?

In Terminal Server /Citrix?

 

Mike

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jon Luchette
Sent: Thursday, February 21, 2008 12:19 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Outlook Cached Mode and CAG

 

Hello -

 

I have a customer who is having an issue whenever he connects in on the VPN
portion of the CAG from any workstation or laptop.  If he tries to launch
Outlook in cached mode, it starts to begin "updating folders" and then the
entire laptop or workstation freezes up to the point where he cannot even do
a Ctrl+Alt+Delete.  He is forced to reboot at that point.  If he turns
cached mode off, everything works fine.  He is able to launch Outlook just
fine using Web Interface, this issue is particular to Cached Mode in Outlook
and using the VPN portion of the CAG.  He is able to launch other
applications just fine while in on the VPN, it is just Outlook in Cached
mode causing him headaches.  This happens to all users across all laptops
and workstations in his environment.

 

Has anybody seen this before or have any ideas as to what the problem might
be?

 

He is running Outlook 2003.

 

Thanks guys!

 

Jon

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