I think Outlook in Cache mode is not supported in Terminal Server /Citrix. Is anyone running Outlook in Cache mode successfully? In Terminal Server /Citrix? Mike _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jon Luchette Sent: Thursday, February 21, 2008 12:19 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Outlook Cached Mode and CAG Hello - I have a customer who is having an issue whenever he connects in on the VPN portion of the CAG from any workstation or laptop. If he tries to launch Outlook in cached mode, it starts to begin "updating folders" and then the entire laptop or workstation freezes up to the point where he cannot even do a Ctrl+Alt+Delete. He is forced to reboot at that point. If he turns cached mode off, everything works fine. He is able to launch Outlook just fine using Web Interface, this issue is particular to Cached Mode in Outlook and using the VPN portion of the CAG. He is able to launch other applications just fine while in on the VPN, it is just Outlook in Cached mode causing him headaches. This happens to all users across all laptops and workstations in his environment. Has anybody seen this before or have any ideas as to what the problem might be? He is running Outlook 2003. Thanks guys! Jon