Hi. I have found sometimes that it is necessary to remove the HardwareID key as well as the Store key in the registry to get clients to work. Does PN work? Enda. Enda Martin Group IT Manager WINDSOR MOTOR GROUP _____ Belgard Road, Tallaght, Dublin 24 Phone: +353 1 4633500 Fax: +353 1 4633518 email: emartin@xxxxxxxxxx Web: www.windsor.ie <http://www.windsor.ie/> -----Original Message----- From: Jason Patten [mailto:jasoncitrix@xxxxxxxxx] Sent: 17 February 2009 14:44 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: ICA won't launch No error messages that I can see. It just doesn't launch. As far as I can tell it doesn't even attempt to start a connection. From looking at task manager and I did try FILEMON, i couldn't find any evidence it even tried to launch the Wfica process. Admittedly I am only able to access it through a "RescueMe" session. On Tue, Feb 17, 2009 at 9:35 AM, <christopher.walter@xxxxxxx> wrote: What is the error message? Can you access through the PN client instead of using an ICA file? Is the client coming in through a firewall? _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten Sent: February 17, 2009 9:04 AM To: thin Subject: [THIN] ICA won't launch I think I posted on this before, but I have a client who still cannot launch the ICA files. I have taken the following steps to no avail He is running XP SP2 and IE6 1) Un-installed web client and re-installed with Full PN client (version 11) 2) Cleared Temp files in IE. 3) Unchecked "Do not save encrypted files to disk 4) Cleared the HLKM/software/Microsoft/MSLicensing/Store?license00x keys 5) Run wfica32.exe /setup 6) Removed Google and Yahoo Toolbars. 7) Double checked file associations. I have tried right-clicking and saving the ICA file, then launching it manually. Still no luck I think next I will try an exorcism. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ Up to ?4,000 scrappage on a huge selection of guaranteed Gold Standard used cars. Don?t delay, this offer is only available for 4 weeks! Contact your local Windsor branch for more details or visit www.windsor.ie Important Notice: Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of the Windsor Motor Group. This email is intended only for the use of the intended recipient(s) and may contain information that is privileged and/or confidential. If you are not the intended recipient,or a person responsible for delivering the message to the intended recipient, please note that any dissemination, distribution or copying of this email is strictly prohibited. If you received this email in error please notify us immediately by telephone and destroy the original. Thank you for your co-operation. Windsor Motors Company registered in Ireland, Registration No 26650 Registered office: Belgard Road, Dublin 24