What is the error message? Can you access through the PN client instead of using an ICA file? Is the client coming in through a firewall? ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten Sent: February 17, 2009 9:04 AM To: thin Subject: [THIN] ICA won't launch I think I posted on this before, but I have a client who still cannot launch the ICA files. I have taken the following steps to no avail He is running XP SP2 and IE6 1) Un-installed web client and re-installed with Full PN client (version 11) 2) Cleared Temp files in IE. 3) Unchecked "Do not save encrypted files to disk 4) Cleared the HLKM/software/Microsoft/MSLicensing/Store?license00x keys 5) Run wfica32.exe /setup 6) Removed Google and Yahoo Toolbars. 7) Double checked file associations. I have tried right-clicking and saving the ICA file, then launching it manually. Still no luck I think next I will try an exorcism. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________