IMHO, RMS leaves a lot to be desired when it comes to reporting. I would like to generate a process summary report that covers a specific time period (1AM-12 Noon) for multiple days. Currently RMS will only allow this time period break down for a single day, meaning I cannot ask for multiple days during this period only. I must include the time outside this period. And if I choose the single day, for this period, I have to run the Process summary report for each day and manually combine/manipulate the data. Like we all have time to do this? :-) My question to the group is this: is anyone out there using customized Crystal reporting templates that perform this function? Is there some other reporting package that anyone uses that may be able to provide this functionality? I fear I may need to contract out for someone who knows the RMS database structure AND is a wiz at Crystal Reporting. Any information would be helpful. Thanks, Adam Shackleford IST, International Infrastructure Mary Kay Inc. Office +1 972 687 5447 Mobile +1 469 767 5447