[THIN] Citrix reporting

IMHO, RMS leaves a lot to be desired when it comes to reporting.  I
would like to generate a process summary report that covers a specific
time period (1AM-12 Noon) for multiple days.  Currently RMS will only
allow this time period break down for a single day, meaning I cannot ask
for multiple days during this period only.  I must include the time
outside this period.  And if I choose the single day, for this period, I
have to run the Process summary report for each day and manually
combine/manipulate the data.  Like we all have time to do this? :-)

 

My question to the group is this:  is anyone out there using customized
Crystal reporting templates that perform this function? Is there some
other reporting package that anyone uses that may be able to provide
this functionality?  I fear I may need to contract out for someone who
knows the RMS database structure AND is a wiz at Crystal Reporting.  Any
information would be helpful.

 

Thanks,

 

Adam Shackleford

IST, International Infrastructure

Mary Kay Inc.

Office +1 972 687 5447

Mobile +1 469 767 5447

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