[TechAssist] Re: service info Dell M780 Monitor
- From: "techforce" <techforce@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 27 Jun 2003 11:26:45 -0400
I have read that there is a 5 Pin V. Reg IC In the P-S Suspected of going
bad. Its a KA2S0880, which I can supply a Sub part for if need be.
Let me know the voltages you have on that IC, and we can draw a conclusion
if that part has failed.
Otherwise, it perhaps could be the FBT if you do not hear any HV build up,
or if it sounds like its trying to build up HV, then quits. Have you checked
the HOT, and the FET , if its there, that drives the FET's B+ ?
Steve Hearns
Technotronic Dimensions, NY (USA)
1-877-817-9885 (Voice / Fax US Only)
WWW.TECHNOTRONIC-DIMENSIONS.COM
----- Original Message -----
From: <HSWAD@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, June 27, 2003 11:16 AM
Subject: [TechAssist] Re: service info Dell M780 Monitor
> The monitor led goes green for one second and then orange. unit shuts down
> instantly without ever giving any indication of anything on the screen.
All of
> them that I have that are down are showing the same symtoms.Hollis Bates,
Field
> engineer-retired, Lewiston, Maine HSWAD@xxxxxxx
> In a message dated 6/27/03 9:42:35 AM Eastern
> Daylight Time, techforce@xxxxxxxxxxxx writes:
>
> > Subj:[TechAssist] Re: service info Dell M780 Monitor
> > Date:6/27/03 9:42:35 AM Eastern Daylight Time
> > From:<A HREF="mailto:techforce@xxxxxxxxxxxx";>techforce@xxxxxxxxxxxx</A>
> > Reply-to:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > To:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > Sent from the Internet
> >
> >
> >
> > It seems unsure what chassis is actually in this Monitor. A lot of them
Were
> > Sony equivalent Chassis used in Sony Monitors, Some were Panasonic.
> >
> > What is the problem with your Monitor ? There is a history of Shut Down
> > Problems, and geomitry / Centering Problems.
> >
> > Steve Hearns
> > Technotronic Dimensions, NY (USA)
> > 1-877-817-9885 (Voice / Fax US Only)
> > WWW.TECHNOTRONIC-DIMENSIONS.COM
> >
> > ----- Original Message -----
> > From: <HSWAD@xxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Friday, June 27, 2003 8:16 AM
> > Subject: [TechAssist] service info Dell M780 Monitor
> >
> >
> > > Yesterday I spent two hours on the phone to Dell trying to find a
source
> > for
> > > service info for the M780 monitor of which I have several that are
down. I
> > > just allowed myself to be herded from one extension to another and
kept a
> > record
> > > of where I was sent and as much as possible who I talked to. I first
> > > approached them in need of service info. That did not produce results.
I
> > then changed
> > > to wanting to know where to take them in my area to be repaired. No
> > results
> > > just more being tossed from one person to another. Next I tried to
find
> > out who
> > > would repaid a unit if I were to purchase one from them and it needed
> > repair
> > > either in warranty or out. No results. Lastly I tried to get answers
if
> > the unit
> > > were to be in warranty. Was given a number to call that no one
answered.
> > > Something is really amiss at this company. They have great products
and
> > have a
> > > good sales talk. Just thought I would let you know. Hollis Bates,
Field
> > Engineer-
> > > retired, Lewiston, Maine. HSWAD@xxxxxxx
> > >
> >
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