[TechAssist] Re: service info Dell M780 Monitor

  • From: "techforce" <techforce@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Sat, 28 Jun 2003 11:13:48 -0400

Sounds like SMPS Problem. That IC regulator I mentioned before, might be
worth checking out.

Steve Hearns
Technotronic Dimensions, NY (USA)
1-877-817-9885 (Voice / Fax US Only)
WWW.TECHNOTRONIC-DIMENSIONS.COM

----- Original Message ----- 
From: <HSWAD@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, June 28, 2003 7:18 AM
Subject: [TechAssist] Re: service info Dell M780 Monitor


> Monitoring the Flyback pulses at the Horizontal output transistor shows no
> substained activity at all no matter whether the monitor is hooked to a
computer
> or not. Just wont start up. Hollis Bates, Foeld Engineer-retired,
Lewiston,
> Maine, HSWAD@xxxxxxxx
>                                      In a message dated 6/27/03 10:53:08
PM
> Eastern Daylight Time, alg@xxxxxxxxxxx writes:
>
> > Subj:[TechAssist] Re: service info Dell M780 Monitor
> > Date:6/27/03 10:53:08 PM Eastern Daylight Time
> > From:<A HREF="mailto:alg@xxxxxxxxxxx";>alg@xxxxxxxxxxx</A>
> > Reply-to:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > To:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > Sent from the Internet
> >
> >
> >
> > Does this also happen if the monitor isn't connected to a computer. If
> > work not connected then problem is it's not detecting incoming video.
> >
> > Al G
> > Al's TV-Electronics
> > Pembroke Ont.
> > Canada
> >
> > HSWAD@xxxxxxx wrote:
> > >
> > > The monitor led goes green for one second and then orange. unit shuts
down
> > > instantly without ever giving any indication of anything on the
screen.
> > All of
> > > them that I have that are down are showing the same symtoms.Hollis
Bates,
> > Field
> > > engineer-retired, Lewiston, Maine HSWAD@xxxxxxx
> > >                            In a message dated 6/27/03 9:42:35 AM
Eastern
> > > Daylight Time, techforce@xxxxxxxxxxxx writes:
> > >
> > > > Subj:[TechAssist] Re: service info Dell M780 Monitor
> > > > Date:6/27/03 9:42:35 AM Eastern Daylight Time
> > > > From:<A
HREF="mailto:techforce@xxxxxxxxxxxx";>techforce@xxxxxxxxxxxx</A>
> > > > Reply-to:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > > > To:<A
HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> > > > Sent from the Internet
> > > >
> > > >
> > > >
> > > > It seems unsure what chassis is actually in this Monitor. A lot of
them
> > Were
> > > > Sony equivalent Chassis used in Sony Monitors, Some were Panasonic.
> > > >
> > > > What is the problem with your Monitor ? There is a history of Shut
Down
> > > > Problems, and geomitry / Centering Problems.
> > > >
> > > > Steve Hearns
> > > > Technotronic Dimensions, NY (USA)
> > > > 1-877-817-9885 (Voice / Fax US Only)
> > > > WWW.TECHNOTRONIC-DIMENSIONS.COM
> > > >
> > > > ----- Original Message -----
> > > > From: <HSWAD@xxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Friday, June 27, 2003 8:16 AM
> > > > Subject: [TechAssist] service info Dell M780 Monitor
> > > >
> > > >
> > > > > Yesterday I spent two hours on the phone to Dell trying to find a
> > source
> > > > for
> > > > > service info for the M780 monitor of which I have several that are
> > down. I
> > > > > just allowed myself to be herded from one extension to another and
> > kept a
> > > > record
> > > > > of where I was sent and as much as possible who I talked to. I
first
> > > > > approached them in need of service info. That did not produce
results.
> > I
> > > > then changed
> > > > > to wanting to know where to take them in my area to be repaired.
No
> > > > results
> > > > > just more being tossed from one person to another. Next I tried to
> > find
> > > > out who
> > > > > would repaid a unit if I were to purchase one from them and it
needed
> > > > repair
> > > > > either in warranty or out. No results. Lastly I tried to get
answers
> > if
> > > > the unit
> > > > > were to be in warranty. Was given a number to call that no one
> > answered.
> > > > > Something is really amiss at this company. They have great
products
> > and
> > > > have a
> > > > > good sales talk. Just thought I would let you know. Hollis Bates,
> > Field
> > > > Engineer-
> > > > > retired, Lewiston, Maine. HSWAD@xxxxxxx
> > > > >
> > > >
> >
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