[TechAssist] Re: service info Dell M780 Monitor

  • From: HSWAD@xxxxxxx
  • To: techassist@xxxxxxxxxxxxx
  • Date: Fri, 27 Jun 2003 11:16:01 EDT

The monitor led goes green for one second and then orange. unit shuts down 
instantly without ever giving any indication of anything on the screen. All of 
them that I have that are down are showing the same symtoms.Hollis Bates, Field 
engineer-retired, Lewiston, Maine HSWAD@xxxxxxx                               
                           In a message dated 6/27/03 9:42:35 AM Eastern 
Daylight Time, techforce@xxxxxxxxxxxx writes:

> Subj:[TechAssist] Re: service info Dell M780 Monitor 
> Date:6/27/03 9:42:35 AM Eastern Daylight Time
> From:<A HREF="mailto:techforce@xxxxxxxxxxxx";>techforce@xxxxxxxxxxxx</A>
> Reply-to:<A 
> HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> To:<A HREF="mailto:techassist@xxxxxxxxxxxxx";>techassist@xxxxxxxxxxxxx</A>
> Sent from the Internet 
> 
> 
> 
> It seems unsure what chassis is actually in this Monitor. A lot of them Were
> Sony equivalent Chassis used in Sony Monitors, Some were Panasonic.
> 
> What is the problem with your Monitor ? There is a history of Shut Down
> Problems, and geomitry / Centering Problems.
> 
> Steve Hearns
> Technotronic Dimensions, NY (USA)
> 1-877-817-9885 (Voice / Fax US Only)
> WWW.TECHNOTRONIC-DIMENSIONS.COM
> 
> ----- Original Message ----- 
> From: <HSWAD@xxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, June 27, 2003 8:16 AM
> Subject: [TechAssist] service info Dell M780 Monitor
> 
> 
> > Yesterday I spent two hours on the phone to Dell trying to find a source
> for
> > service info for the M780 monitor of which I have several that are down. I
> > just allowed myself to be herded from one extension to another and kept a
> record
> > of where I was sent and as much as possible who I talked to. I first
> > approached them in need of service info. That did not produce results. I
> then changed
> > to wanting to know where to take them in my area to be repaired. No
> results
> > just more being tossed from one person to another. Next I tried to find
> out who
> > would repaid a unit if I were to purchase one from them and it needed
> repair
> > either in warranty or out. No results. Lastly I tried to get answers if
> the unit
> > were to be in warranty. Was given a number to call that no one answered.
> > Something is really amiss at this company. They have great products and
> have a
> > good sales talk. Just thought I would let you know. Hollis Bates, Field
> Engineer-
> > retired, Lewiston, Maine. HSWAD@xxxxxxx
> >
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