[TechAssist] Re: Windows 98 - CD drive causes Blue screen lock-up
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Tue, 01 Nov 2005 05:13:58 -0500
First thing I would try is to remove the drivers for the CD drive from
control panel/hardware then reboot and reinstall the drivers. Use the
original driver disk or get updated drivers from the Internet.
The Old Master Technician
********************************
Since 1972 *
Jim Myers *
Telrad Electronics *
Fort Wayne Indiana *
********************************
Wally Heise wrote:
> Greetings,
>
> My computer, with Windows 98, has developed a bug. Whenever I try to read a
> CD disk, I get a 'blue screen' error and have to reboot the computer to
> start over. According to windows, the driver is installed and operating OK.
> Of course this causes a real problem, I can't back up my data files (about 2
> months worth - I know, Bad Boy!) so I can reload Windows. This all started
> after receiving a Trojan virus from a web site which Norton quarantined. I
> have since deleted the temp files and have not found any more viruses.
>
> Is there a solution to this problem without reinstalling Windows? Will I
> lose my data which is in a different partition (D drive) if I reinstall
> windows?
>
> Any help is appreciated.
>
> Thanks,
> Wally Heise
> South Isle Repair
> Isle, Mn.
> sirepair@xxxxxxxxxx
>
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