[TechAssist] Windows 98 - CD drive causes Blue screen lock-up
- From: "Wally Heise" <sirepair@xxxxxxxxxx>
- To: "Tech Assist" <techassist@xxxxxxxxxxxxx>
- Date: Tue, 1 Nov 2005 01:00:27 -0600
Greetings,
My computer, with Windows 98, has developed a bug. Whenever I try to read a
CD disk, I get a 'blue screen' error and have to reboot the computer to
start over. According to windows, the driver is installed and operating OK.
Of course this causes a real problem, I can't back up my data files (about 2
months worth - I know, Bad Boy!) so I can reload Windows. This all started
after receiving a Trojan virus from a web site which Norton quarantined. I
have since deleted the temp files and have not found any more viruses.
Is there a solution to this problem without reinstalling Windows? Will I
lose my data which is in a different partition (D drive) if I reinstall
windows?
Any help is appreciated.
Thanks,
Wally Heise
South Isle Repair
Isle, Mn.
sirepair@xxxxxxxxxx
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