[TechAssist] Re: WARRANTY
- From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 22 Nov 2001 21:08:02 -0500
Uh..excuse me, Dean.
Where in my email do I criticize Monte's practice.
I merely stated he was the first I heard of doing this.
I don't understand how a "tech" can add words to ones responses, that aren't
there!
Jeff
mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
FAX 1-413-280-0677
Intrepid Video & Electronics
Harrisburg, PA 17111
717-909-8844
www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
----- Original Message -----
From: <Hunthse@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, November 22, 2001 12:27 PM
Subject: [TechAssist] Re: WARRANTY
> I don't understand how a Tech thinks he is the only one who has the right
> answer and that the whole Service and Manufacturing industry is wrong?
This
> type of narrow minded thinking helps to keep alive the negative attitude
the
> public has of our industry.
> Dean Hunt.
> Hunt Electronics
> Palm Springs Ca.
>
> >
> > Monte,
> > You're the first person I heard of doing this.
> > How long is one of these rewinders going to last if you use it for all
your
> > tapes?
> >
> > Jeff
> > mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > FAX 1-413-280-0677
> > Intrepid Video & Electronics
> > Harrisburg, PA 17111
> > 717-909-8844
> > www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > ----- Original Message -----
> > From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, November 22, 2001 11:33 AM
> > Subject: [TechAssist] Re: WARRANTY
> >
> >
> > >
> > > Didn't know I had to explain my warranty conditions, but here goes....
> > >
> > > That' right...spend $15.00 now or spend a lot more later....besides
they
> > understand
> > > that the main problem they had was from rewinding. So by not rewinding
> > and
> > purchasing
> > > a dual direction re-winder it saves them money...also it is a little
more
> > involved
> > > than just buy or not get warranty....
> > > When I show them how much damage has been done buy doing it they all
> > agree
> > to the
> > > warranty.....
> > > Burnt upper drum
> > > Dried out capstan bearings [ if their lucky and not have to replace
> > > bearings/bushings]
> > > Idler drive gear clutch wore and slipping.
> > > Idler warped from the heat...
> > > Center LED having heat applied and weakening
> > > on those RCA /Hitachi drive gear blocks on bottom, having cracks on
> > ....all the gear
> > > post retainers....warping the whole block so will not engage to load
and
> > eject
> > > properly....
> > > Also tell them when renting tapes to bring home and place in dual
> > direction re-winder
> > > and advance for 10-15 sec. to clear most of the dirty & damaged tape
that
> > has been
> > > eaten in someone else's VCR.... so tape path will stay cleaner longer.
> > >
> > > Yea ..buy the a dual direction re-winder or don't complain when you
have
> > to pay for
> > > it all over again within a year.....
> > > Have had only one customer ever tell me he is going to keep rewinding
> > after
> > > explaining the wear it causes.....all others have thanked me for
telling
> > them about
> > > it..AND.. agree with why I will not honor the warranty if it is
rewound
> > to
> > death
> > > again.
> > >
> > > MONTE MONCRIEF
> > > BAKERSFIELD, CA.
> > > DOCVIDEO@xxxxxxxxxx
> > > ----- Original Message -----
> > > From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Thursday, November 22, 2001 7:16 AM
> > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > >
> > >
> > >
> > > Monte,
> > > This is the first time I heard of this exception clause.
> > > You expect your customers to buy an auto-rewinder or you won't honor
the
> > > warranty?
> > >
> > >
> > > Jeff
> > > mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > > FAX 1-413-280-0677
> > > Intrepid Video & Electronics
> > > Harrisburg, PA 17111
> > > 717-909-8844
> > > www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > > ----- Original Message -----
> > > From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Sent: Wednesday, November 21, 2001 10:52 PM
> > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > >
> > >
> > > >
> > > > Not only a Japanese setup...all VCR's have the tape in load position
to
> > RW
> > > or FF
> > > > along with the drum turning for 5-10 mins. with tape left inside.
Have
> > > been saying
> > > > it for years it is a major cause of early head wear and capstan
motor
> > > problems. I
> > > > will not honor my warranty on work if customer insist in rewinding
> > tapes
> > > in VCR
> > > > either, states so on receipt.
> > > >
> > > > MONTE MONCRIEF
> > > > BAKERSFIELD, CA.
> > > > DOCVIDEO@xxxxxxxxxx
> > > > ----- Original Message -----
> > > > From: <jmgoins.tn@xxxxxxxxxxx>
> > > > To: <techassist@xxxxxxxxxxxxx>
> > > > Sent: Wednesday, November 21, 2001 3:21 AM
> > > > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> > > >
> > > >
> > > > I would suspect that Poor quality tape from China and Hong Kong, is
> > more
> > > > likely a part of the problem, as is the stupid Sony-esque designs
that
> > > > leave the tape loaded during ff and rew. Some VCR's even leave the
head
> > > > spinning for awhile in the stop mode. It should not be surprising
that
> > > they
> > > > do not last long.
> > > >
> > > > Mike Goins jmgoins.tn@xxxxxxxxxxx
> > > >
> > > >
> > > >
> > > > At 03:29 PM 11/20/01 -0500, you wrote:
> > > > >
> > > > >
> > > > >Wally,
> > > > >If these things have the spongy self cleaners..this is more than
> > likely
> > > the
> > > > >cause. What a sales gimmick!
> > > > >
> > > > >
> > > > >Jeff
> > > > >mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > > > >FAX 1-413-280-0677
> > > > >Intrepid Video & Electronics
> > > > >Harrisburg, PA 17111
> > > > >717-909-8844
> > > > >www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > > > >----- Original Message -----
> > > > >From: "Wally Heise" <sifcamp@xxxxxxxxxx>
> > > > >To: <techassist@xxxxxxxxxxxxx>
> > > > >Sent: Tuesday, November 20, 2001 1:39 AM
> > > > >Subject: [TechAssist] Question reguarding Panasonic VCRs
> > > > >
> > > > >
> > > > >>
> > > > >> I now have about 4 Panasonic vcrs which all have what appears to
be
> > bad
> > > > >> video heads when you play. All of these vcrs are 1-4 years old
and
> > > > >> different model numbers. I don't have a video head tester to
check
> > the
> > > > >> heads yet, (have not had a big need for one). I am wondering if
> > others
> > > > >> have seen a high failure rate with Panasonic video heads? Or is
> > there
> > > > >> something else I'm missing? Is there an easy method of
determining
> > if
> > a
> > > > >> video head is defective, without the tester? Needless to say I
have
> > > > >> cleaned and cleaned the heads to no avail.
> > > > >>
> > > > >> Any help is greatly appreciated.
> > > > >>
> > > > >> Thank you
> > > > >> Wally Heise
> > > > >> South Isle Repair
> > > >
>
>
>
>
>
>
>
>
> =================================
> Help make your TechAssist database better!
> Submit your fixes here: http://circuitwork.com/techassist/tip/#tips
> =================================
> To UNSUBSCRIBE your email address, click here:
> mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe
>
>
=================================
Help make your TechAssist database better!
Submit your fixes here: http://circuitwork.com/techassist/tip/#tips
=================================
To UNSUBSCRIBE your email address, click here:
mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe
Other related posts:
