[TechAssist] Re: COST OF RE-WINDER AND CHEAP VCRS
- From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 22 Nov 2001 21:17:19 -0500
Monte,
"In my opinion"(I emphasize this for the tech who likes to jump on others),
I agree with you to a certain extent.
I feel your method is good for the newer units. I think a rewinder for a
unit more than maybe 6 or 7 years old may be a waste.
The older units were made to with-stand the constant rewinding and even with
the first came out with the 'quick-play' method, the video heads were of
better quality.
Now..I still don't see the need to have this stipulation..depending on how
long of a warranty you give.
If it's a 90 day warranty, they would almost have to use it hours per day
for it to wear the heads, or stall the capstan motor.
If you offer 6 month..maybe.
Now, if offer three months, advise the customer of the benefits of an
auto-rewinder, the unit fails two months out-of-warranty, they bring the
unit back to you, then buy a rewinder from you.
Kind of lengthy..but I hope you get my point.
Not that "your way is wrong" if it works for you....then your way IS right.
I feel it is more important to talk your customer into keeping the older VCR
rather than buying a new one.
I would say about half the time I am able to talk the customer into the
repair.
Jeff
mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
FAX 1-413-280-0677
Intrepid Video & Electronics
Harrisburg, PA 17111
717-909-8844
www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
----- Original Message -----
From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, November 22, 2001 12:17 PM
Subject: [TechAssist] Re: COST OF RE-WINDER AND CHEAP VCRS
>
> Dual direction re-winder is $15.00....and yes they do care.....almost all
the VCR's I
> see are not the $59.95 ones..but I do get them in here too..and there is a
65% fix
> rate on those cheapeeeees.....most I see are the older ones. Besides the
dual
> direction re-winder helps keep not only the wear down but the tape path
clean
> longer.....by placing rental tapes in them to advance tape to clear
damaged and dirty
> section at beginning....which 95% of all rental tapes have....unless it is
brand new
> ....
>
> MONTE MONCRIEF
> BAKERSFIELD, CA.
> DOCVIDEO@xxxxxxxxxx
> ----- Original Message -----
> From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, November 22, 2001 8:43 AM
> Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
>
>
>
> Does any customer really care if his $59 or less, VCR heads are worn
> prematurely. The rewinder probably cost him more.
>
> Phillip R. Hull
> phil245@xxxxxxxxxxxxx
> ----- Original Message -----
> From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, November 21, 2001 10:52 PM
> Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
>
>
> >
> > Not only a Japanese setup...all VCR's have the tape in load position to
RW
> or FF
> > along with the drum turning for 5-10 mins. with tape left inside. Have
> been saying
> > it for years it is a major cause of early head wear and capstan motor
> problems. I
> > will not honor my warranty on work if customer insist in rewinding tapes
> in VCR
> > either, states so on receipt.
> >
> > MONTE MONCRIEF
> > BAKERSFIELD, CA.
> > DOCVIDEO@xxxxxxxxxx
> > ----- Original Message -----
> > From: <jmgoins.tn@xxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, November 21, 2001 3:21 AM
> > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> >
> >
> > I would suspect that Poor quality tape from China and Hong Kong, is more
> > likely a part of the problem, as is the stupid Sony-esque designs that
> > leave the tape loaded during ff and rew. Some VCR's even leave the head
> > spinning for awhile in the stop mode. It should not be surprising that
> they
> > do not last long.
> >
> > Mike Goins jmgoins.tn@xxxxxxxxxxx
> >
> >
> >
> > At 03:29 PM 11/20/01 -0500, you wrote:
> > >
> > >
> > >Wally,
> > >If these things have the spongy self cleaners..this is more than likely
> the
> > >cause. What a sales gimmick!
> > >
> > >
> > >Jeff
> > >mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > >FAX 1-413-280-0677
> > >Intrepid Video & Electronics
> > >Harrisburg, PA 17111
> > >717-909-8844
> > >www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > >----- Original Message -----
> > >From: "Wally Heise" <sifcamp@xxxxxxxxxx>
> > >To: <techassist@xxxxxxxxxxxxx>
> > >Sent: Tuesday, November 20, 2001 1:39 AM
> > >Subject: [TechAssist] Question reguarding Panasonic VCRs
> > >
> > >
> > >>
> > >> I now have about 4 Panasonic vcrs which all have what appears to be
bad
> > >> video heads when you play. All of these vcrs are 1-4 years old and
> > >> different model numbers. I don't have a video head tester to check
the
> > >> heads yet, (have not had a big need for one). I am wondering if
others
> > >> have seen a high failure rate with Panasonic video heads? Or is there
> > >> something else I'm missing? Is there an easy method of determining if
a
> > >> video head is defective, without the tester? Needless to say I have
> > >> cleaned and cleaned the heads to no avail.
> > >>
> > >> Any help is greatly appreciated.
> > >>
> > >> Thank you
> > >> Wally Heise
> > >> South Isle Repair
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