[TechAssist] Re: WARRANTY
- From: "Tel-Tek Electronics" <teltek@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 22 Nov 2001 12:34:06 -0500
Only trouble is......VCR's have almost come down to the price of a good
rewinder, plus you get the remote control....heehee.
-Ed-
teltek@xxxxxxxxxxx
TEL-TEK ELECTRONICS.
----- Original Message -----
From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, November 22, 2001 11:33 AM
Subject: [TechAssist] Re: WARRANTY
>
> Didn't know I had to explain my warranty conditions, but here goes....
>
> That' right...spend $15.00 now or spend a lot more later....besides they
understand
> that the main problem they had was from rewinding. So by not rewinding and
purchasing
> a dual direction re-winder it saves them money...also it is a little more
involved
> than just buy or not get warranty....
> When I show them how much damage has been done buy doing it they all agree
to the
> warranty.....
> Burnt upper drum
> Dried out capstan bearings [ if their lucky and not have to replace
> bearings/bushings]
> Idler drive gear clutch wore and slipping.
> Idler warped from the heat...
> Center LED having heat applied and weakening
> on those RCA /Hitachi drive gear blocks on bottom, having cracks on
....all the gear
> post retainers....warping the whole block so will not engage to load and
eject
> properly....
> Also tell them when renting tapes to bring home and place in dual
direction re-winder
> and advance for 10-15 sec. to clear most of the dirty & damaged tape that
has been
> eaten in someone else's VCR.... so tape path will stay cleaner longer.
>
> Yea ..buy the a dual direction re-winder or don't complain when you have
to pay for
> it all over again within a year.....
> Have had only one customer ever tell me he is going to keep rewinding
after
> explaining the wear it causes.....all others have thanked me for telling
them about
> it..AND.. agree with why I will not honor the warranty if it is rewound to
death
> again.
>
> MONTE MONCRIEF
> BAKERSFIELD, CA.
> DOCVIDEO@xxxxxxxxxx
> ----- Original Message -----
> From: "Jeff Dougherty" <jeff@xxxxxxxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Thursday, November 22, 2001 7:16 AM
> Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
>
>
>
> Monte,
> This is the first time I heard of this exception clause.
> You expect your customers to buy an auto-rewinder or you won't honor the
> warranty?
>
>
> Jeff
> mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> FAX 1-413-280-0677
> Intrepid Video & Electronics
> Harrisburg, PA 17111
> 717-909-8844
> www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> ----- Original Message -----
> From: "DOCVIDEO" <DOCVIDEO@xxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, November 21, 2001 10:52 PM
> Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
>
>
> >
> > Not only a Japanese setup...all VCR's have the tape in load position to
RW
> or FF
> > along with the drum turning for 5-10 mins. with tape left inside. Have
> been saying
> > it for years it is a major cause of early head wear and capstan motor
> problems. I
> > will not honor my warranty on work if customer insist in rewinding tapes
> in VCR
> > either, states so on receipt.
> >
> > MONTE MONCRIEF
> > BAKERSFIELD, CA.
> > DOCVIDEO@xxxxxxxxxx
> > ----- Original Message -----
> > From: <jmgoins.tn@xxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, November 21, 2001 3:21 AM
> > Subject: [TechAssist] Re: Question reguarding Panasonic VCRs
> >
> >
> > I would suspect that Poor quality tape from China and Hong Kong, is more
> > likely a part of the problem, as is the stupid Sony-esque designs that
> > leave the tape loaded during ff and rew. Some VCR's even leave the head
> > spinning for awhile in the stop mode. It should not be surprising that
> they
> > do not last long.
> >
> > Mike Goins jmgoins.tn@xxxxxxxxxxx
> >
> >
> >
> > At 03:29 PM 11/20/01 -0500, you wrote:
> > >
> > >
> > >Wally,
> > >If these things have the spongy self cleaners..this is more than likely
> the
> > >cause. What a sales gimmick!
> > >
> > >
> > >Jeff
> > >mailto:Jeff@xxxxxxxxxxxxxxxxxx www.9-11-2001tragedy.com
> > >FAX 1-413-280-0677
> > >Intrepid Video & Electronics
> > >Harrisburg, PA 17111
> > >717-909-8844
> > >www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
> > >----- Original Message -----
> > >From: "Wally Heise" <sifcamp@xxxxxxxxxx>
> > >To: <techassist@xxxxxxxxxxxxx>
> > >Sent: Tuesday, November 20, 2001 1:39 AM
> > >Subject: [TechAssist] Question reguarding Panasonic VCRs
> > >
> > >
> > >>
> > >> I now have about 4 Panasonic vcrs which all have what appears to be
bad
> > >> video heads when you play. All of these vcrs are 1-4 years old and
> > >> different model numbers. I don't have a video head tester to check
the
> > >> heads yet, (have not had a big need for one). I am wondering if
others
> > >> have seen a high failure rate with Panasonic video heads? Or is there
> > >> something else I'm missing? Is there an easy method of determining if
a
> > >> video head is defective, without the tester? Needless to say I have
> > >> cleaned and cleaned the heads to no avail.
> > >>
> > >> Any help is greatly appreciated.
> > >>
> > >> Thank you
> > >> Wally Heise
> > >> South Isle Repair
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