[TechAssist] Re: NO audio on TV

  • From: peggs <peggs@xxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx, <techassist@xxxxxxxxxxxxx>
  • Date: Thu, 12 Jan 2006 11:50:50 -0800

I just 'repaired' my first one today.It had been brought in,Reset, and 
taken back.
I told them to call me if it re-occurred.........it did,the next day.

CC is dis-abled,but I can't tell that the Guide Plus has been affected.
What happens to the Guide Plus ???

Peggs

At 09:15 AM 1/12/06, John Mielke wrote:
>I think the consensus from the last week or so is that disabling the guide+
>by setting the zip code to 00000 or 99999 wil not cure the sound problem.
>You must add the 1uf capacitor from U13101, pin 15 to ground. This also
>disables the CC.  It is only that the sets with the problem upc's are the
>ones that also have guide+.  I agree that we need to charge a minimum charge
>when any set is taken into the shop.  John.
>John Mielke
>Main TV
>636 Main St
>Longmont, Co 80501
>303 776 6955
>303 776 0792 fax
>www.longmontmaintv.com
>maintv2004@xxxxxxxxxxx
>----- Original Message -----
>From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Thursday, January 12, 2006 6:28 AM
>Subject: [TechAssist] Re: NO audio on TV
>
>
> > I presume this Audio Problem refers to RCA/GE with the Guide+.
> > I have had a rash of them sine last week. Originally I gave them the
>advice
> > over the phone...but business being a little slow, I now play dumb on the
> > phone.
> >      check out their sets...set the Zip Code to 0000, or no input and
> > explain to the customer, if they re-activate the Guide+, same thing (stack
> > overflow) will occur.
> >
> > I find 85% of them do not even use Guide+.
> >
> > Then I charge them my minimum of $35.
> >
> > Works for me. I finally figured it's not my job to spend non-profit time
>on
> > the phone explaining the Guide+ concept to every owner of an RCA/GE Guide+
> > TV.
> >
> > -Ed-
> > ----- Original Message -----
> > From: "Warren" <warrenca@xxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Thursday, January 12, 2006 12:56 AM
> > Subject: [TechAssist] Re: NO audio on TV
> >
> >
> > > Hi Jerry
> > > I think that I'm talking about sets in general    - - perhaps their kids
> > > get into the menu and just start pushing buttons
> > > Then mom or dad sit down and  voila   no sound!!   Perhaps they should
> > > have a sound system attached to audio out!!!!
> > > Many more people are doing the patch cable thing lately and  speakers
> > > on   off is becoming less important as time goes on.
> > > Take care
> > >
> > > Warren C.
> > >
> > > J Silverman wrote:
> > >
> > >>You would find the speakers turned off in the menu on my Panasonic tv
> > >>because I turned it off to send the audio through a stereo. So would you
> > >>be
> > >>telling me that I had no audio because the speakers were turned off? Or
> > >>are
> > >>we just talking about the RCA sets?
> > >>Jerry Silverman
> > >>Greentron Inc
> > >>4 Newland Ave
> > >>Greenville SC 29609
> > >>Fax/Phone 864 232 3889
> > >>mail to: greentron@xxxxxxx
> > >>----- Original Message -----
> > >>From: "Shoreline Electronics" <jstielau@xxxxxxxx>
> > >>To: <techassist@xxxxxxxxxxxxx>
> > >>Sent: Wednesday, January 11, 2006 11:03 AM
> > >>Subject: [TechAssist] Re: NO audio on TV
> > >>
> > >>
> > >>
> > >>
> > >>>We call it a dum dum fee
> > >>>
> > >>>==========================
> > >>>Jeff Stielau
> > >>>Shoreline Electronics Repair
> > >>>344 East Main Street
> > >>>Clinton,CT 06413
> > >>>860-399-1861
> > >>>860-664-3535 (fax)
> > >>>jstielau@xxxxxxxx
> > >>>========================
> > >>>
> > >>>----- Original Message -----
> > >>>From: "Warren" <warrenca@xxxxxxxxx>
> > >>>To: <techassist@xxxxxxxxxxxxx>
> > >>>Sent: Wednesday, January 11, 2006 8:39 AM
> > >>>Subject: [TechAssist] NO audio on TV
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>>Hi All
> > >>>>I thought that I would throw this out there just for fun.
> > >>>>Isn't it nice when you have a TV brought to you with the complaint of
>no
> > >>>>sound and you find out
> > >>>>that the TV menus have been set to  "speakers off".
> > >>>>We collect the deposit up front before we start on repairs and when we
> > >>>>get this repair
> > >>>>the deposit fee plus taxes are kept. So quite easy money without the
> > >>>>fight of a repair.
> > >>>>Of  course we explain the problem with the customer when the set goes
> > >>>>home.
> > >>>>
> > >>>>Have a nice day
> > >>>>Warren Campbell
> > >>>>Campbell's TV & Appliances
> > >>>>Cannington ONt.
> > >>>>
> > >>>>
> >
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