[TechAssist] Re: NO audio on TV

  • From: "Paul Westcott" <westcott@xxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Fri, 13 Jan 2006 23:36:48 -0500

Ed,
Did 15 in the last week and a half.
Easy money for the work.
I explained the problem and the " fix " to each customer so there would be 
no misunderstanding
and each one of them said that the CC loss was no big deal.
Paul Westcott
Kingsway Electronics
Sudbury,Ontario
Canada
westcott@xxxxxxx
----- Original Message ----- 
From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, January 13, 2006 11:09 PM
Subject: [TechAssist] Re: NO audio on TV


> Good to know John...But say it isn't so.;-)
> Good Money maker north of the border, as I presume it is down your way.
>
> Did 5 mods this week.. no Call-Backs.
>
> Paul Wescott and I decided....if you need "Closed Caption" you're not 
> going
> to worry about "Audio"...if you need Audio...you're not going to need 
> closed
> caption.;-)
>
> We call it the Thomson's "And-Or-No" Bill.
>
> If it goes through Congress, by the time it gets First Reading...People 
> will
> be asking..."Guide+"????????
>
> And time marches on.;-)
>
> -Ed-
>
>
>
> ----- Original Message ----- 
> From: "John @ Myers TV" <mtv_lists@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Friday, January 13, 2006 10:17 PM
> Subject: [TechAssist] Re: NO audio on TV
>
>
>>I just got a call from a customer who'd been contacted by his cable
>> company.
>> He had called them about the no sound situation. According to the
>> bulletin that they (Adelphia) had, the sound problem was supposed to be
>> corrected in the next week & a half.
>> Also, it appears to happen more if the customers have been watching
>> Spike TV, or the speed channel.
>>
>> HTH
>>
>> Thanks
>>
>> John Myers
>> Myers TV Service Co.
>> 2212 W. State St.
>> Alliance, OH 44601
>>
>>
>> Ph: 330-821-6545
>> mtv_lists@xxxxxxxxxxxxx
>> http://www.myerstv.net
>>
>> "Do or do not... there is no try."
>> -Yoda
>>
>>
>>
>>
>>
>> Tel-Tek Electronics wrote:
>>
>>>I presume this Audio Problem refers to RCA/GE with the Guide+.
>>>I have had a rash of them sine last week. Originally I gave them the
>>>advice
>>>over the phone...but business being a little slow, I now play dumb on the
>>>phone.
>>>     check out their sets...set the Zip Code to 0000, or no input and
>>>explain to the customer, if they re-activate the Guide+, same thing 
>>>(stack
>>>overflow) will occur.
>>>
>>>I find 85% of them do not even use Guide+.
>>>
>>>Then I charge them my minimum of $35.
>>>
>>>Works for me. I finally figured it's not my job to spend non-profit time
>>>on
>>>the phone explaining the Guide+ concept to every owner of an RCA/GE 
>>>Guide+
>>>TV.
>>>
>>>-Ed-
>>>----- Original Message ----- 
>>>From: "Warren" <warrenca@xxxxxxxxx>
>>>To: <techassist@xxxxxxxxxxxxx>
>>>Sent: Thursday, January 12, 2006 12:56 AM
>>>Subject: [TechAssist] Re: NO audio on TV
>>>
>>>
>>>
>>>
>>>>Hi Jerry
>>>>I think that I'm talking about sets in general    - - perhaps their kids
>>>>get into the menu and just start pushing buttons
>>>>Then mom or dad sit down and  voila   no sound!!   Perhaps they should
>>>>have a sound system attached to audio out!!!!
>>>>Many more people are doing the patch cable thing lately and  speakers
>>>>on   off is becoming less important as time goes on.
>>>>Take care
>>>>
>>>>Warren C.
>>>>
>>>>J Silverman wrote:
>>>>
>>>>
>>>>
>>>>>You would find the speakers turned off in the menu on my Panasonic tv
>>>>>because I turned it off to send the audio through a stereo. So would 
>>>>>you
>>>>>be
>>>>>telling me that I had no audio because the speakers were turned off? Or
>>>>>are
>>>>>we just talking about the RCA sets?
>>>>>Jerry Silverman
>>>>>Greentron Inc
>>>>>4 Newland Ave
>>>>>Greenville SC 29609
>>>>>Fax/Phone 864 232 3889
>>>>>mail to: greentron@xxxxxxx
>>>>>----- Original Message -----
>>>>>From: "Shoreline Electronics" <jstielau@xxxxxxxx>
>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>Sent: Wednesday, January 11, 2006 11:03 AM
>>>>>Subject: [TechAssist] Re: NO audio on TV
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>We call it a dum dum fee
>>>>>>
>>>>>>==========================
>>>>>>Jeff Stielau
>>>>>>Shoreline Electronics Repair
>>>>>>344 East Main Street
>>>>>>Clinton,CT 06413
>>>>>>860-399-1861
>>>>>>860-664-3535 (fax)
>>>>>>jstielau@xxxxxxxx
>>>>>>========================
>>>>>>
>>>>>>----- Original Message -----
>>>>>>From: "Warren" <warrenca@xxxxxxxxx>
>>>>>>To: <techassist@xxxxxxxxxxxxx>
>>>>>>Sent: Wednesday, January 11, 2006 8:39 AM
>>>>>>Subject: [TechAssist] NO audio on TV
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Hi All
>>>>>>>I thought that I would throw this out there just for fun.
>>>>>>>Isn't it nice when you have a TV brought to you with the complaint of
>>>>>>>no
>>>>>>>sound and you find out
>>>>>>>that the TV menus have been set to  "speakers off".
>>>>>>>We collect the deposit up front before we start on repairs and when 
>>>>>>>we
>>>>>>>get this repair
>>>>>>>the deposit fee plus taxes are kept. So quite easy money without the
>>>>>>>fight of a repair.
>>>>>>>Of  course we explain the problem with the customer when the set goes
>>>>>>>home.
>>>>>>>
>>>>>>>Have a nice day
>>>>>>>Warren Campbell
>>>>>>>Campbell's TV & Appliances
>>>>>>>Cannington ONt.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>--------------------------------------------------------------------------
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>---
>>>>>
>>>>>
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