Hi Eleanor, Keypad 1 is already assigned to answering messages. Just hold it down for about a second, and it will ask you if you want to use the number on the sim card. The others can be found in Speed Dialing. All the best Steve _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Tuesday 18 November 2008 23:52 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Assigning numberpad keys for 02 Hi I want to be able to assign hot keys for the following on 02. Can anyone tell me what to do. I want to assign key pad number 1 for answerphone to collect messages, key no 2 for 195 directory key no 3 for finding out my balance, key number 4 for top up and key number 5 for customer service at 02. Eleanor _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.6 million users fighting spam. SPAMfighter has removed 710 of my spam emails to date. The Professional version does not have this message