[real-eyes] Re: Question abour Anti-Virus Software
- From: "Jim Ellsworth" <jellsworth1@xxxxxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Sun, 12 Jul 2009 11:06:04 -0400
Hi Steve,
I do like Avast in the way that it works but there can be difficulties when
uninstalling it. I have run into the problem twice where though it goes
through the motions you end up with a message telling you that there were
errors during the removal and it doesn't uninstall it. This is documented
on the Avast web site and it is necessary to download a tool called
aswclear.exe and you need to boot into safe mode to remove Avast. This
doesn't happen 100% of the time but it is definitely a pain. The reason for
the problem is due to a feature in Avast called a self protection scheme
that doesn't allow any program to shut down Avast therefore disabling it's
affectiveness. When you reboot in safe mode it is necessary to run the
aswclear.exe program and use it to remove Avast. They warn you to be extra
careful what you remove as it will remove whatever it is pointing to. If
you run into this problem you'll need sighted help to remove Avast.
Thank you,
Jim Ellsworth
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Steve
Sent: Sunday, July 12, 2009 10:51 AM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: Question abour Anti-Virus Software
I am using avast and love it. I know there's many people out there that
don't like it because its not as accessible as other programs but it has
worked better than nod32 for me. I used to have nod32 and was using it on a
friend's computer we were cleaning up. It had several worms and viruses and
one nod32 just couldn't get rid of.
I tried avast on this friend's computer and it found and removed the worm on
the first try.
Some things I like about avast other than it being free is it plays a
recording of a synthesized voice letting you know it has just been updated.
If a virus is found it plays a warning sound and lets you know with another
synthesized message that a virus was found.
Avast will ask you if you want to restart the computer. It does this so
avast can load in dos and attack the virus or worm that way without windows
files running that can make it more difficult to remove a virus because some
files are currently running.
When it is done it restarts windows without any interaction from the user.
I've found the most accessible way to do a manual scan is to do that from
within my computer and scan each drive on its own. The screen avast
provides is a bit more accessible that way. You can find the percentage and
what file it is currently scanning.
Avast like other anti virus programs runs in the background constantly
monitoring for any suspicious activity.
Some people out there may not like avast but it works for me.
www.avast.com
----- Original Message -----
From: "Karen Shrawder" <kshrawder@xxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Saturday, July 11, 2009 9:45 PM
Subject: [real-eyes] Question abour Anti-Virus Software
> Hi! My husband, Carson, and I are using his computer for the Magic Jack,
> which means his computer must stay on all of the time. He tells me that
> the anti-virus software he has is called WebRoot, and that he doesn't
> really know how it performs updates. Has anyone heard of WebRoot? Should
> we load something different onto his system? If so, which anti-virus
> software should we use? Thanks in advance!
> With a smile,
> Karen
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