First, explain what you mean by "having problems". ;-) The only kind of problems you should be having is going to the Windows Update site, and/or downloading certain M$ downloads. What you say could work, but also may not work. It depends on what kind of XP was placed on the laptop. -Clint God Bless Clint Hamilton, Owner http://www.OrpheusComputing.com http://www.ComputersCustomBuilt.com ----- Original Message ----- From: "Patricia" Hi! A few years ago I was very grateful for the help I received from members of this list. You helped me to keep my old computer running for as long as possible. Eventually though I had to buy a second hand one. Recently I found out that it doesn't have the genuine Windows XP installed and I find that I am having problems which I am guessing is because of this. My granddaughter has just given me her lap top and I am wondering if I can transfer the Product key number and the o.e.m number to my desktop computer. Thanks for any advice. Patricia ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts.