-=PCTechTalk=- Re: Norton GoBack
- From: "Joyce" <jmcclure@xxxxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 10 Aug 2005 15:25:09 -0500
I have not visited Symantec again as of yet. I did some more searching and
found a folder for GoBack with an Installer so figured no need to download
anything. I set a restore point (not knowing for sure what I am doing here)
and double clicked the installer. It began to install and then came the
error message 25027--unable to create enough contiguous space for GoBack.
It suggested, and I tried, closing things in the taskbar and disabled Norton
Firewall and Virus Protection. Used Enditall to stop things from running.
Still got the same error message. I have a 49 Gig harddrive and have 14.16
Gig of free space. Can anyone tell me what I need to do to free up enough
contiguous space? Does defrag, speed disk,optimizer, and CleanUp have any
positive effects in this situation? or do I just conclude I need an 80 Gig
hard drive?
Joyce
----- Original Message -----
From: "Tech Rose
LoveBytes" <TechRose@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, August 09, 2005 7:28 PM
Subject: -=PCTechTalk=- Re: Norton GoBack
> Joyce,
>
> As unbelievable as it seems...if you write to Symantec..from the website
> support area you REALLY get an answer.
>
> I could not find a category for my question, so I selected one and asked
> the
> question prefaced it with a statement..I know this is the wrong area,,but
> help...
> and they did.
>
> Also, there was once when I asked a question it appeared they had not read
> my questions as I told them what I had already tried..and their suggestion
> was something I had already tried. But, they responded and apologized and
> gave me the correct help.
>
> Also, I have always gotten a follow up email asking if the problem was
> resolved or if I needed further help.
>
> No program is perfect. I do not think there is one antivirus program that
> has been 100% perfect, but, I have used Norton for at least 5 years
> (Systemworks) and I am very happy with it. There are times I
> grumble..but..there are times I grumble about other programs too.
>
> You have paid for this ... so go ahead and ask the questions and see what
> they say....
>
> Good Luck Let me know if I can help in any way.
> Rose
> Las Vegas
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