-=PCTechTalk=- Re: Norton GoBack
- From: "Tech Rose - LoveBytes" <TechRose@xxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Tue, 9 Aug 2005 17:28:19 -0700
Joyce,
As unbelievable as it seems...if you write to Symantec..from the website
support area you REALLY get an answer.
I could not find a category for my question, so I selected one and asked the
question prefaced it with a statement..I know this is the wrong area,,but
help...
and they did.
Also, there was once when I asked a question it appeared they had not read
my questions as I told them what I had already tried..and their suggestion
was something I had already tried. But, they responded and apologized and
gave me the correct help.
Also, I have always gotten a follow up email asking if the problem was
resolved or if I needed further help.
No program is perfect. I do not think there is one antivirus program that
has been 100% perfect, but, I have used Norton for at least 5 years
(Systemworks) and I am very happy with it. There are times I
grumble..but..there are times I grumble about other programs too.
You have paid for this ... so go ahead and ask the questions and see what
they say....
Good Luck Let me know if I can help in any way.
Rose
Las Vegas
----- Original Message -----
From: "Bob Crews" <rec46@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, August 09, 2005 4:28 PM
Subject: -=PCTechTalk=- Re: Norton GoBack
I also don't use Norton. Anytime I ever tried to use it I always noticed it
would take longer for my computer to work no matter what was being done. I
don't like things that puts a drag on my PC. I'm very happy with AVG. I
have never had any problems while using it.
Bob
----- Original Message -----
From: "Lionel" <percy10@xxxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, August 09, 2005 5:33 PM
Subject: -=PCTechTalk=- Re: Norton GoBack
> Joyce....I had Nortons System Works 2003. It let a virus through so I
> don't use it now , I use Micro Trend, very good but I still have the
> Cd
> of System Works 2003 and have Go Back installed on the computer ,
> works
> well too . Why don't you try to install Go Back from the 2003 CD of
> System Works. ??
>
>
>
> ----- Original Message -----
> From: "Joyce" <jmcclure@xxxxxxxxxxxxxxxx>
> To: "pctechtalk" <pctechtalk@xxxxxxxxxxxxx>
> Sent: Wednesday, August 10, 2005 7:47 AM
> Subject: -=PCTechTalk=- Norton GoBack
>
>
> I have been searching for hours to an answer to my problem! No luck.
> Symantec does not make it easy to reach anyone there by e-mail. I have a
> custom made computer with Windows XP Pro. When XP Pro was installed by
> the
> computer shop they also installed Norton SystemWorks 2003 (I think it was
> 2003) Anyway that expired in June so I downloaded and paid for System
> Works
> 2005. I have been trying tin install Norton GoBack. At first it said I
> did
> not have enough resources. ran various maintenance programs but did not
> get
> back to try again until today. Now it is saying I need the correct path
> to
> install GoBack and I may need the Installation Disc. Well, I don't have a
> disk so went back to Symantec web site to try to find an answer. It seems
> like a simple question but I can't find a way to get to anyone to ask the
> question. I have searched for Norton System Works and found it is
> installed
> C/Program Files. I find GoBack folder but it is empty. I also found a
> folder labeled Symantec. I think I need a path going to an Installation
> File but I don't find anything quite like that. Can anyone tell me what
> to
> put in the box when I try to download GoBack?
> I found the Read Me document which says to add or remove any feature I
> need
> to go to Add/Remove Programs, click on Change, then Modify, check feature
> to
> add and click Next and Finish. I have not tried that yet. Is that the
> way
> I need to go. If so, why doesn't the help section tell me that instead of
> acting as if all I need to do is check download GoBack?
> Very frustrated here today!
> Joyce
>
>
>
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