Hi Beverly, Yes a complete reinstallation 'should' repair any missing files/settings. When the program goes on line to register, if you had before, it will recognize you and bring up a register box with the information in it saying it had found you and just click to register. I hope this helps. Mike ~ It is a good day if I learned something new. Editor MikesWhatsNews see ~ http://www.mwn.ca <mikeswhatsnews-request@xxxxxxxxxxxxx?Subject=subscribe> See my Anti-Virus pages ~ http://virusinfo.hackfix.org A Technical Support Alliance Charter Member *********** REPLY SEPARATOR *********** On 03/01/2003 at 5:09 PM Beverly Hahn wrote: Hi, Mike, Thanks for your info. Do you think by doing this I will find the required settings files that did not load when I tried to reinstall without uninstalling? I do have a current paid update subscription, so that shouldn't be more of a problem that the time expended actually doing the update. Thanks again for the info. Beverly Mike wrote: >Hi Beverly, >If you uninstall NAV and reinstall it, it will loose the updates, it did for >me;>) >I just unistalled NAV2002, and installed NAV2003, and had to update it. >It seems to require that each time I reinstall it. > >You may be required to pay a small fee to continue getting the updates. > >Right now may discount software vendors are offering NSW 2002 for around >$20. >You should get 1 year of free updates with that. > >Mike To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/