oh ok............i'll have to keep my eye out tho cause I swore I saw 64 bit somewhere, maybe I just remember reading something else...........who knows??? lol I did not downgrade from Vista.............I guess it was done for me by the store CompUSA............I was given the DVDs/CDs, whatever they are, to switch to Vista if I should want but I don't want ;-) OK, I'll check the site about any problems on not all the thumbnails showing as they're supposed to. I didn't realize any site except the MS Update site would know info about my pc unless they have some type of scan that's run from their site, like a free virus scanner or something. thanks for the help! sandy ps. I've had like 8 updates appear from MS today.........busy day for updates. ----- Original Message ----- From: "Don" <dsw32952@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, June 10, 2009 11:33 AM Subject: -=PCTechTalk=- Re: Help With Installing PSP Thumbnail Handler It appears that you do *not* have a 64-bit operating system. Nothing in the description you linked to says the OS is 64-bit. The processor is 64-bit but not the OS. On the General Tab where it identifies the OS it will say something like "Windows Vista Home Premium 64-bit". That will be followed by version ID and Service Pack number if any is installed. If the phrase "64-bit" is not present it is a 32-bit OS. My suggestion: return to the 32-bit version. Check the support at the website for info on the icon problem. Since you downgraded your Vista Business to XP Pro ask specifically if that will affect the programs appearance or functionality. Some software will function properly but differently in different operating systems. This difference is dependent upon the capabilities of the OS and the hardware. With Vista being 10 years newer than XP I would expect substantial differences. Whenever you connect to a website a lot of non-personally identifiable data is sent to the website. This includes info about your browser and OS amongst other things. Don WhatzForDinner wrote: > 1. there is only one spot to download the 64 bit file from. > > 2. when i go to control panel>system, i don't see that. i take it > you mean the general tab? i could have sworn i have seen it > somewhere that says this is a 64 bit system, but now i don't know > where i saw it.....grrrr. > > 3. i don't see anything about there being a bug. > > previously i had installed the 32 bit version and it only showed > the thumbnails for paint shop pro files from version 7....all the newer > files names as in verison 9 and above only show as the psp icon still. > > another thing..........when i go to the download page, there is a box > at the top that says "you appear 2 b running windows XP or newer, > 32-bit edition. recommended download" and then it has the one to > download that i had installed previously. > > how do they know i have 32 or 64 bit?? > > i'm running xp pro sp 3 my pc is HP dc5800 Business Desktop PC, > it's intel core 2 duo. I just found the specs for my pc and it > shows this: Intel® Extended Memory 64 Technology - does > this mean 64 bit? > > i used to run this program on my old Me machine and newer > had a problem..........i guess i was using the 32-bit version, but > all file names from psp 7 and 9 up showed up perfectly. > > here's the link to the specs on my pc.....maybe someone > call tell me if it's 64 bit from this, otherwise where else on > my pc would it tell me that? > > http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=3867898 > > > > thanks for all the help. > sandy > > > --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx --------------------------------------------------------------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------