Jackie, I think he means when you get to the place where it is asking for the 'old' password. I really didn't think you could do that in Win2000. I know in WinXP you have to put in a password. You never need it unless you boot up in special mode or try to change something vital. Bob McLellan ----- Original Message ----- From: "Jacqueline MacWhirter" <jmacwhirter@xxxxxxxxx> > > Have you tried just hitting the enter key without entering a password. I > > know I spent 3 hours on my computer > > trying to remember or find my password. Then I figuared out that I never > > setup a password and just hitting > > enter got me in. Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.