I am trying to remember setting up win2000. When we set up XPpro you have to put in a password for the master account. When we set it up we use 'password', since we don't know who will be using it. Then they can go in and change it later. Have you tried 'password' or 'customer' or even nothing? Who set up you machine originally, I thought you did your own? Bob McLellan ----- Original Message ----- From: "Jacqueline MacWhirter" <jmacwhirter@xxxxxxxxx> > Hi I do not have a password on my computer I am operating windows 2000 pro- I now need to add a password by doing alt -ctrl -delete but its asking for my old password which I do not have. Can someone help me out please? Thank you so much-- Jackie Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.