[pchelpers] Re: Scandisk Fails
- From: "Robert McLellan" <bobmclellan@xxxxxxxxxxxx>
- To: <pchelpers@xxxxxxxxxxxxx>
- Date: Wed, 1 Sep 2004 08:38:35 -0500
Thank you Scott and sorry Cyril for not getting back to you, but we have our
CO this week and am very busy.
Bob
----- Original Message -----
From: "Scott McNay" <wizard@xxxxxxxx>
> Hi Cyril,
>
> Tuesday, August 31, 2004, 7:27:20 AM, you wrote:
>
> CH> The Drive is a 30 GB Quantum lc10 .. Quantum has sold its hard
> drive
> CH> department to Maxtor. I took a look at the site but did not find any
> utility
> CH> to check the drive.
>
> Here it is:
>
> http://www.maxtor.com/portal/site/Maxtor/
> ?epi_menuItemID=3c67e325e0a6b1f6294198b091346068
> &epi_menuID=976d37cd478c5826433f226075b46068
> &epi_baseMenuID=976d37cd478c5826433f226075b46068
> &channelpath=/en_us/Support/Software%20Downloads/ATA%20Hard%20Drives
> &downloadID=22
>
> (wrapped; rejoin lines for complete link)
>
> Or, go to http://www.maxtor.com/en/support/downloads, then, under ATA
> Hard Drives, select PowerMax.
>
> Some diagnostics will query the SMART status first; you can look up
> the SMART status code (sorry, don't have a list handy; would have to
> hunt it down again) to find out what the drive says about itself.
>
> Thes utilities cause the drive to fix a problem by writing to the
> drive. Therefore, you'll need to back up your data before doing a
> repair.
>
> If the hard drive is mission-critical (such as for a server for a
> business), you may wish to RMA the drive even if the diagnostic says
> that the problem is fixed.
>
> --Scott.
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