On Sat, 2004-08-14 at 17:28, Rachel Carmichael wrote: > I never said I didn't have a section that reads "if you get this far, > and things are falling apart, DO NOTHING on the system and call me" :) > > I try to document the normal procedures. I try to document the most > likely errors. There's no way I can think of, let alone document, every > possible situation. > > But I can try to keep the phone calls to me to a minimum > > Oh yeah, if necessary, I include a "presumed level of knowledge" > section as well. > > Yes, and here's where it gets sticky with mgt. It has been said that we should document so that any IT (not necessarily a DBA) person could walk in off the street, follow the docs and setup/restore/do whatever is documented. I don't think so. Jared ---------------------------------------------------------------- Please see the official ORACLE-L FAQ: http://www.orafaq.com ---------------------------------------------------------------- To unsubscribe send email to: oracle-l-request@xxxxxxxxxxxxx put 'unsubscribe' in the subject line. -- Archives are at //www.freelists.org/archives/oracle-l/ FAQ is at //www.freelists.org/help/fom-serve/cache/1.html -----------------------------------------------------------------