- From: John Piwowar <jpiwowar@xxxxxxxxx>
- To: wts@xxxxxxxxx
- Date: Thu, 18 Nov 2010 12:07:25 -0800
On Thu, Nov 18, 2010 at 10:55 AM, Wayne Smith <wts@xxxxxxxxx> wrote: > Which is to say that, while you are welcome to run on VMware, they'll only > give you support if (1) if you report a problem known to occur on native OS, > or (2) if you can show the Oracle solution does not work on the native OS. > Oracle does not certify on VMware and, IMHO, Oracle does not support > VMware. > > Shades of Ma Bell, if you ask me. > Acutally, I've never understood why people have such a huge problem with this. Don't get me wrong, I wish Oracle would/could make a stronger support statement about VMware, too, but this seems reasonable to me. After all, if I had a problem running Oracle on HP hardware (or whatever, choose your favorite non-Oracle-owned hardware/OS platform combo), and it couldn't be replicated in Oracle's reference implementation of that environment, I would not be surprised if Oracle Support would begin a game of "vendor volleyball" with the hardware vendor. I'd be anoyed, but not surprised. :-) Maybe I'm just being naive and/or oversimplifying the issue. It's been that sort of week. :-) I know that having Oracle own two OS flavors and their own hardware and virtualization platform raises its own issues (you say Ma Bell, they say 'value proposition'), but I don't see this as a specific VMware-targeted support policy, just a clarification of how support works in general, addressing questions customers have raised about support in VMware environments. Regards, John P.
- Re: VmWare
- From: Niall Litchfield
- Re: VmWare