Re: more MOS pain
- From: Andrew Kerber <andrew.kerber@xxxxxxxxx>
- To: Kellyn Pedersen <kjped1313@xxxxxxxxx>
- Date: Thu, 18 Nov 2010 14:04:14 -0600
Yes did that. On Thu, Nov 18, 2010 at 2:01 PM, Kellyn Pedersen <kjped1313@xxxxxxxxx>wrote: > I know this is a headache, just calling MOS is a headache... but did you > call and escalate to the duty manager? That is the only way I get good > service, (insert here something about "squeaky wheel gets the grease..." :)) > good luck! > > > Kellyn Pedersen > > Sr. Database Administrator > > http://www.linkedin.com/in/kellynpedersen > > www.dbakevlar.com <http://www.dbakevlar.blogspot.com/> > > > > > ------------------------------ > *From:* Andreas Piesk <a.piesk@xxxxxxx> > *To:* andrew.kerber@xxxxxxxxx > *Cc:* ORACLE-L???? <oracle-l@xxxxxxxxxxxxx> > *Sent:* Thu, November 18, 2010 12:54:26 PM > *Subject:* Re: more MOS pain > > Andrew Kerber schrieb: > > Ok, this is extremely irritating. I opened an SR yesterday on > > installing GI PSU2 (patch 9655006). I was getting the error message > > below. I did a lot searching, and according to what I could find on MOS > > and the internet, I need to manually install the patch, instructions for > > which are available on note 1210964.1. This note is unpublished, so MOS > > has to give me access to the note. So far, it appears that MOS has yet > > to even read the SR, despite my follow up phone call today. So, can > > someone here send me the contents of that note? I did find a set of > > instructions for manual patch installation on a blog, but I generally > > prefer some confirmation before using that sort of information. > > > > look for: > > Applying GI PSU 9655006 fails with "The opatch Component check failed" (Doc > ID 1169036.1) > > regards, > -ap > -- > http://www.freelists.org/webpage/oracle-l > > > > -- Andrew W. Kerber 'If at first you dont succeed, dont take up skydiving.'