RE: Oracle Support renewal
- From: "Crisler, Jon" <Jon.Crisler@xxxxxxx>
- To: <troach@xxxxxxxxx>, "Oracle Discussion List" <oracle-l@xxxxxxxxxxxxx>
- Date: Tue, 9 Feb 2010 11:51:55 -0500
You need to play hardball with your rep: I believe the structure in
sales is that new licenses are handled by your account rep, but renewals
are handled by an in-house renewal rep, so you need to make sure
(assuming this structure is still in place) that you are talking with
the renewal rep.
Sometimes buying new licenses does make sense if you are doing a radical
downsize of your licenses or have acquired other companies and are
consolidating, but this generally is for deals in the hundreds of
thousands or millions of dollars.
There used to be a company that specialized in negotiating / auditing
your licenses to try to save you money- the name escapes me. Obviously
you need to hire them on your behalf so it sort of depends on the size
of your support bill.
________________________________
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas Roach
Sent: Monday, February 08, 2010 4:10 PM
To: Oracle Discussion List
Subject: Oracle Support renewal
Hi,
This is an Oracle support renewal question.
We wanted to drop support for a couple of products, but were told that
if we did that, the other items purchased in the same order would get
bumped to list price and we would have to pay 22% of that for support.
Has anyone heard of this?
Is there any way to get discounts on Oracle support renewals? Is there
any option to prepay a few years in advance in exchange for a discount?
We reached out to some of our contacts from Oracle but they are pretty
firm that there are no options unless we want to try and buy newer
licenses at a steeper discount (but that would mean throwing our
existing licenses away).
I know this is a somewhat taboo subject, but was hoping to get some
pointers as our renewal is coming up.
Thanks!
Tom
Other related posts:
