RE: Oracle Support renewal

  • From: "Freeman, Donald" <dofreeman@xxxxxxxxxxx>
  • To: "'troach@xxxxxxxxx'" <troach@xxxxxxxxx>, Oracle Discussion List <oracle-l@xxxxxxxxxxxxx>
  • Date: Mon, 8 Feb 2010 16:14:35 -0500

Same thing happened to us.  If we decide to drop anything they readjust the 
price of support for all the rest.  Needless to say it won't be downward.

Donald Freeman
Database Administrator II
Commonwealth of Pennsylvania
Department of Health
Bureau of Information Technology
2150 Herr Street
Harrisburg, PA 17103
dofreeman@xxxxxxxxxxx<mailto:dofreeman@xxxxxxxxxxx>

From: oracle-l-bounce@xxxxxxxxxxxxx [mailto:oracle-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Thomas Roach
Sent: Monday, February 08, 2010 4:10 PM
To: Oracle Discussion List
Subject: Oracle Support renewal

Hi,

This is an Oracle support renewal question.

We wanted to drop support for a couple of products, but were told that if we 
did that, the other items purchased in the same order would get bumped to list 
price and we would have to pay 22% of that for support. Has anyone heard of 
this?

Is there any way to get discounts on Oracle support renewals? Is there any 
option to prepay a few years in advance in exchange for a discount?

We reached out to some of our contacts from Oracle but they are pretty firm 
that there are no options unless we want to try and buy newer licenses at a 
steeper discount (but that would mean throwing our existing licenses away).

I know this is a somewhat taboo subject, but was hoping to get some pointers as 
our renewal is coming up.

Thanks!

Tom

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