Hello Alison So it's not really true then to say: "Our tests to date have been successful" Also Isaac has said on this list: "The a-technic reader works with the old TNAUK zipped '.doc' which RNIB does not support anymore. The a-technic reader is still currently on the SpeakOn website and I shall remove it as it is not relevant to the new service anymore.!" So RNIB does not suport the newsreader ? And Isaac does not feel it's relavant.? Regards, Derek -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Long, Alison Sent: Friday, May 23, 2014 10:44 PM To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Re: Emailed papers Hello Derek Speaking to Dolphin this week, following tests they have conducted, it is possible to access the email service using Guide, but there is more development work required to make it more user-friendly. RNIB and Dolphin are committed to this development work. As I mentioned in my post regarding the development roadmap, our developers are in contact with Isaac regarding the newsreader and it is our next priority. As soon as I have an update I will share it with the forum. We are conscious that switching on the email delivery service is not going to provide all customers with the content they have previously enjoyed, we will continue to work hard on this . I can only apologise again. Regards Alison -----Original Message----- From: ntnm-bounce@xxxxxxxxxxxxx [mailto:ntnm-bounce@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 23 May 2014 22:08 To: ntnm@xxxxxxxxxxxxx Subject: [ntnm] Emailed papers Hello Alison You said in news letter: "Our tests to date have been successful, we just have some final testing to do early next week so that we can switch on the full service." Does this mean those using Guide, will be able to access the emailed Papers. Also, will the a-technic newsreader now work ok. Regards, Derek To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx -- "They told me the bad news. Then I was on my own." Hear Liz explain why she supports our I am here campaign: http://bit.ly/1mR8Vlv This excludes the Isle of Man (IoM) where separate arrangements apply in partnership with the IoM Government and Manx Blind Welfare Society. -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspx