[mso] Re: Word & Windows Installer
- From: Errol Sapir <errol@xxxxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Fri, 03 Nov 2006 01:25:19 +0200
Shai
What would you recommend cleaning the registry with? I have no problem
in re-installing if it will solve the problem. I tried the "repair" mode
from the CD but it didn't help.
Errol
Shai Ofra wrote:
> May be a problem with a registry reference - something in the registry
> not listed properly and therefore Word has to do some searching every
> time it fires up. We have had a similar problem with Access and it
> turned out that the Excel jet engine was directed to the wrong location
> in the registry and Access had to try and locate its actual location
> each time.
> Did you try Help/Detect and Repair (assuming you have it - you didn't
> mention which version of Office)? A reinstall can help (you can try Word
> only), alternatively, but only if you clean the registry after the
> uninstall - as the regular remove from add/remove programs leaves a lot.
> Hope this helps,
> Ofra
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
> Behalf Of Errol Sapir
> Sent: 02 November, 2006 14:19
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Word & Windows Installer
>
> Hi
> I have a strange problem when trying to open Word on one of the=20
> computers at work. Word takes over 30 seconds to open. When clicking on=20
> Word the Windows installer comes up for a few seconds and then closes.=20
> Nothing happens on the screen for about 30 seconds and then Word opens.=20
> This does NOT happen when opening either Excel or Power Point, ONLY with
>
> Word and every time word is opened.
> I am convinced it has something to do with the installer window that=20
> opens but cannot see a way of getting Word to open immediately as it
> should.
> Any ideas?
>
> TIA
> Errol
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