May be a problem with a registry reference - something in the registry not listed properly and therefore Word has to do some searching every time it fires up. We have had a similar problem with Access and it turned out that the Excel jet engine was directed to the wrong location in the registry and Access had to try and locate its actual location each time. Did you try Help/Detect and Repair (assuming you have it - you didn't mention which version of Office)? A reinstall can help (you can try Word only), alternatively, but only if you clean the registry after the uninstall - as the regular remove from add/remove programs leaves a lot. Hope this helps, Ofra -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Errol Sapir Sent: 02 November, 2006 14:19 To: mso@xxxxxxxxxxxxx Subject: [mso] Word & Windows Installer Hi I have a strange problem when trying to open Word on one of the=20 computers at work. Word takes over 30 seconds to open. When clicking on=20 Word the Windows installer comes up for a few seconds and then closes.=20 Nothing happens on the screen for about 30 seconds and then Word opens.=20 This does NOT happen when opening either Excel or Power Point, ONLY with Word and every time word is opened. I am convinced it has something to do with the installer window that=20 opens but cannot see a way of getting Word to open immediately as it should. Any ideas? TIA Errol ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************