[mso] Re: Outlook 2000 not opening

  • From: Robert Carneal <carnealre@xxxxxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Tue, 24 Apr 2007 21:54:30 -0500

Scanned for scanpst.  Several came up, all are the same name but in 
different locations. Does it matter which one I choose?
The locations are:
C:\Program Files\Common Files\SYSTEM\Mapi\1033\NT
C:\Program Files\Common Files\SYSTEM\Mapi\1033\Old
C:\Program Files\Common Files\SYSTEM\Mapi\1033\Personal
C:\Program Files\Common Files\SYSTEM\Mapi\1033\XP
C:\Program Files\Common Files\SYSTEM\Mapi\1033\95

That is five scanpst files.  I was thinking of trying the one in the XP 
folder first. What do you think? (Why so many?)

Robert
 
Linda F. Johnson wrote:
> If the pst file is over 2gig, there's not much you can do ... it's usually
> toast.  Reinstalling Outlook won't help and you don't lose your email by
> doing that ... your email is in the pst file, which is not part of the
> program, but instead a file created by the program.  Search your hard drive
> for outlook.pst and you will find it (in Windows XP, it's a hidden file, so
> be sure hidden system files are included in your search) ... once you find
> it, just copy it and paste it somewhere else and you will have a backup copy
> of it.  Also, check the size ... is it 2gig or more? If so, uh oh ... but
> you can search your hard drive for scanpst.exe ... that's your Inbox Repair
> Tool ... find that and open it, then run your pst file thru it ... it MIGHT
> fix the problem, but if it's 2gig or more, I doubt it.
>
> Good luck.
>
> Linda F. Johnson
> Linda's Computer Stop
> http://personal-computer-tutor.com
>
>
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
> Of Robert Carneal
> Sent: Tuesday, April 24, 2007 9:03 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Outlook 2000 not opening
>
> Lately, when I attempt to start Outlook 2000, it goes to the splash 
> screen and immediately hangs  / freezes. I have to do a C-A-D to end it.
>
> I have tried the following:
> System Restore, set back to eight weeks. (I am concerned to go back 
> further than that.)
> Office Repair
> Restore from backup.
>
> All three to no avail.
>
> I am willing to reinstall Outlook (but that kills the PST file, right? I 
> don't want to lose email), but can anyone tell me how to preserve the 
> email? They are largely research email, and some cannot be re-done.
>
> I am worried that my email reached the max size file. Wasn't it about 2G 
> for Outlook 2000? If that is the case, is there a way to open it, and 
> print what I definitely want, and then delete it? After doing that, I 
> can go through trimming it with a mean streak and pare things down.
>
> I would even be open to copying my PST file to another location, and use 
> a third party software to extract and save that to Access or Excel.
>
> Suggestions? I really don't want to lose three years of research since 
> some of it cannot be reproduced.
>
> Thanks.
>
> Robert
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> If you are using Outlook and you see a lot of unnecessary code in your email
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> http://personal-computer-tutor.com/abc3/v28/greg28.htm
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> group.  This group will not allow for posting of emails, but will allow you 
> to join and share problem files, templates, etc.:  
> http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE 
> SHARING ONLY.
>
> If you are using Outlook and you see a lot of unnecessary code in your email 
> messages, read these instructions that explain why and how to fix it:
> http://personal-computer-tutor.com/abc3/v28/greg28.htm
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>   

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To be able to share files with the group, you must join our Yahoo sister group. 
 This group will not allow for posting of emails, but will allow you to join 
and share problem files, templates, etc.:  
http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE 
SHARING ONLY.

If you are using Outlook and you see a lot of unnecessary code in your email 
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
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