[mso] Re: Outlook 2000 not opening
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Tue, 24 Apr 2007 21:43:04 -0400
If the pst file is over 2gig, there's not much you can do ... it's usually
toast. Reinstalling Outlook won't help and you don't lose your email by
doing that ... your email is in the pst file, which is not part of the
program, but instead a file created by the program. Search your hard drive
for outlook.pst and you will find it (in Windows XP, it's a hidden file, so
be sure hidden system files are included in your search) ... once you find
it, just copy it and paste it somewhere else and you will have a backup copy
of it. Also, check the size ... is it 2gig or more? If so, uh oh ... but
you can search your hard drive for scanpst.exe ... that's your Inbox Repair
Tool ... find that and open it, then run your pst file thru it ... it MIGHT
fix the problem, but if it's 2gig or more, I doubt it.
Good luck.
Linda F. Johnson
Linda's Computer Stop
http://personal-computer-tutor.com
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Robert Carneal
Sent: Tuesday, April 24, 2007 9:03 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Outlook 2000 not opening
Lately, when I attempt to start Outlook 2000, it goes to the splash
screen and immediately hangs / freezes. I have to do a C-A-D to end it.
I have tried the following:
System Restore, set back to eight weeks. (I am concerned to go back
further than that.)
Office Repair
Restore from backup.
All three to no avail.
I am willing to reinstall Outlook (but that kills the PST file, right? I
don't want to lose email), but can anyone tell me how to preserve the
email? They are largely research email, and some cannot be re-done.
I am worried that my email reached the max size file. Wasn't it about 2G
for Outlook 2000? If that is the case, is there a way to open it, and
print what I definitely want, and then delete it? After doing that, I
can go through trimming it with a mean streak and pare things down.
I would even be open to copying my PST file to another location, and use
a third party software to extract and save that to Access or Excel.
Suggestions? I really don't want to lose three years of research since
some of it cannot be reproduced.
Thanks.
Robert
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If you are using Outlook and you see a lot of unnecessary code in your email
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http://personal-computer-tutor.com/abc3/v28/greg28.htm
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To be able to share files with the group, you must join our Yahoo sister group.
This group will not allow for posting of emails, but will allow you to join
and share problem files, templates, etc.:
http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE
SHARING ONLY.
If you are using Outlook and you see a lot of unnecessary code in your email
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
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