Are you using Norton antivirus? That happened to me awhile ago and made me nuts cos't I couldn't fix it without the computer crashing each time I attempted to fix it. I even tried to access it via my other computer over the network. No go. Then I found an article on the issue, turned of the antivirus and was able to get it rolling again. Then turned on the antivirus. Not sure what caused it, but it was Norton that was keeping it locked/trashed. Apparently it didn't like something and set off a chain of locks. Just thought I'd toss that out if you're also using Norton. Dian Chapman Technical Consultant, Instructor, Microsoft MVP & TechTrax Editor Tutorial web site: http://www.mousetrax.com/techpage.html TechTrax Ezine: http://www.mousetrax.com/techtrax/ Instructor: http://www.eclecticacademy.com/faculty.htm Word MVP support site: http://www.mvps.org/word Microsoft support groups: http://support.microsoft.com -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Mark D. Romboli Sent: Tuesday, June 18, 2002 2:05 PM To: Microsoft Office List Serve Subject: [mso] Outlook Hi I am not sure whether this is an "office" ? or windows ? The other day while I was working in Outlook 2000 it faulted, I closed the program and tried to reopen and faulted again. I did a scan disk etc and rebooted to no avail still faults when trying to open. Faults in Module MSO9.dll. I tried repair, nothing, uninstall outlook and reinstall nothing , uninstall office 2000 in total and reinstall nothing.The file on my hard drive is of a different date than the one on the Office CD, as I had done a SR-1 update, so when I tried to copy that to hard drive and use it got another error message not valid file. Outlook will not open. Any Ideas on what I can try next??? Mark Romboli ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles ************************************************************* ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************