[mso] Is it Outlook or my POP3 server?
- From: Phreding@xxxxxxx
- To: mso@xxxxxxxxxxxxx
- Date: Tue, 22 Apr 2003 10:00:36 -0400
-- Attached file included as plaintext by Ecartis --
-- Attached file included as plaintext by Ecartis --
Help needed - sending email messages from Outlook results in the
following message:
Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 4/17/2003 9:32 AM
The following recipient(s) could not be reached:
'xxxxx@xxxxxxxxxxxxxx' on 4/17/2003 9:32 AM
553 To send mail, first check your mail with a valid POP
account; this prevents unauthorized SPAM relaying. (#5.7.1)
A church staff member is having this problem on her MS Office Xp laptop.
It frequently gets connected to "unknown-configured" intranets and
exhibits this problem usually after getting back to her
"known-configured" intranet that is serviced via a gateway to the
internet.
List of related(?) facts:
1: She can download (read) email messages from the account just fine.
She is only having problems sending messages.
2: I've disabled Norton so it does not scan outbound email messages.
3: The servers for her account are: Incoming (POP3) pop.mindspring.com
and Outgoing (SMTP) smtp.earthlink.net
3: I can setup her email account on my MS Office Xp installation and
perform BOTH sends and receives. I think this proves the SMTP server is
running okay.
4: On her laptop, I delete the email account and re-create it from
scratch. No effect -- she still gets the error when sending messages.
I think this proves it has something to do with a configuration setting
on her laptop, outside the account information.
5: I add my email account to her machine and she can perform sends just
fine. I think this proves her laptop is capable of communicating with
an SMTP server.
6: We've tried sending messages to many different email addresses; it
doesn't work for any of them.
At this point I'm attempting to understand if this error is generated by
Outlook. Please help if you can.
--Phred
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, send an email to
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in
the subject line.
Or, visit the group's homepage and use the dropdown menu. This will also allow
you to change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to use the files section for sharing files with the group, send a
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with
instructions. Once you are a member of the files group, you can go here to
upload/download files:
http://www.smartgroups.com/vault/msofiles
*************************************************************
Other related posts:
