[macvoiceover] Re: Voiceover talking again
- From: David Poehlman <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx>
- To: macvoiceover@xxxxxxxxxxxxx
- Date: Mon, 17 May 2010 12:17:18 -0400
apple should monitor the mailing lists and also make certain their apple care
specialists or whoever answers the phone to do troubleshooting can deal with
someone using voiceover. This is not hard, it just needs to go into the
mechanisms they use to provide assistance so that when someone says:
"I use voiceover..."
they type this in and get all the info they need to help someone. "voiceover
on speech off" is a pretty unique flaggable bit of info.
On May 17, 2010, at 12:08 PM, Olivia Norman wrote:
I certainly will. Or will do my best to make sure your feedback reaches the
right people.
Olivia
On May 17, 2010, at 12:01 PM, David Poehlman wrote:
> monitor the mailing lists and act on suggestions when and where possible.
>
> On May 17, 2010, at 11:55 AM, Olivia Norman wrote:
>
> Glad you got things working again, but sorry to hear Apple tech support was
> unable to help.
> What, as a company, do you feel that Apple could do to improve our service to
> blind consumers?
> Olivia
> On May 17, 2010, at 10:51 AM, Judy Wilkinson wrote:
>
>> What a panic: my computer not talking! Apparently myassistant accidentally
>> touched the trackpad turning the speech off but leaving VO on. We kept
>> getting the message "voiceover running; speech off." Well of course I
>> panicked. Couldn't remember a thing; and of course Apple Tech Support was
>> less than useless. I had my assistant write for me to the list, and of
>> course several of you came through like gang busters! (I date myself!).
>> But after calmng down, I remembered the three-finger-tap (dance) and got my
>> speech back on. Whew!
>> But thanks so much to all of you who responded. I should have sent an email
>> to the list first forgetting Tech Support. Thank goodness I had eyes here
>> though. Thanks again.
>> Judy
>>
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>>
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>
>
> --
> Jonnie Appleseed
> with his
> Hands-On Technologies
> reducing technology's disabilities
> one byte at a time
>
>>
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>
> Click on the link below to go to our homepage.
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>
> Manage your subscription by using the web interface on the link below.
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> Users can subscribe to this list by sending email to
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>
--
Jonnie Appleseed
with his
Hands-On Technologies
reducing technology's disabilities
one byte at a time
>
> Click on the link below to go to our homepage.
> http://www.icanworkthisthing.com
>
> Manage your subscription by using the web interface on the link below.
> //www.freelists.org/list/macvoiceover
>
> Users can subscribe to this list by sending email to
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