I have found, in my limited time using it, they are very bad on VO issues and fair to good on other things. I had more sane results emailing accessibility@xxxxxxxxx, but this is not the desired solution to have a part of the OS which no tech support knows anything about. Olivia Norman <olivianorman@xxxxxx> wrote: > I am not sure why so many have reported problems with Apple tech support. I > have only had good experiences when calling our support line. > Getting in all the comments today, before I can't really comment much, but I > would really be interested in your opinions about what we, as a company, can > do to improve your experiences. > Olivia > On May 17, 2010, at 10:51 AM, Judy Wilkinson wrote: > > > What a panic: my computer not talking! Apparently myassistant accidentally > > touched the trackpad turning the speech off but leaving VO on. We kept > > getting the message "voiceover running; speech off." Well of course I > > panicked. Couldn't remember a thing; and of course Apple Tech Support was > > less than useless. I had my assistant write for me to the list, and of > > course several of you came through like gang busters! (I date myself!). > > But after calmng down, I remembered the three-finger-tap (dance) and got my > > speech back on. Whew! > > But thanks so much to all of you who responded. I should have sent an email > > to the list first forgetting Tech Support. Thank goodness I had eyes here > > though. Thanks again. > > Judy > > > >> > >> Click on the link below to go to our homepage. > >> http://www.icanworkthisthing.com > >> > >> Manage your subscription by using the web interface on the link below. > >> //www.freelists.org/list/macvoiceover > >> > >> Users can subscribe to this list by sending email to > >> macvoiceover-request@xxxxxxxxxxxxx > >> with 'subscribe' in the Subject field OR by logging into the Web > >> interface at //www.freelists.org/list/macvoiceover > >> > > > > > Click on the link below to go to our homepage. > > http://www.icanworkthisthing.com > > > > Manage your subscription by using the web interface on the link below. > > //www.freelists.org/list/macvoiceover > > > > Users can subscribe to this list by sending email to > > macvoiceover-request@xxxxxxxxxxxxx > > with 'subscribe' in the Subject field OR by logging into the Web > > interface at //www.freelists.org/list/macvoiceover > > -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici covici@xxxxxxxxxxxxxx > > Click on the link below to go to our homepage. > http://www.icanworkthisthing.com > > Manage your subscription by using the web interface on the link below. > //www.freelists.org/list/macvoiceover > > Users can subscribe to this list by sending email to > macvoiceover-request@xxxxxxxxxxxxx > with 'subscribe' in the Subject field OR by logging into the Web > interface at //www.freelists.org/list/macvoiceover >