[macvoiceover] Re: Voiceover talking again

  • From: Keith Reedy <wa9dro@xxxxxxxxx>
  • To: macvoiceover@xxxxxxxxxxxxx
  • Date: Mon, 17 May 2010 16:55:48 -0400

This is one of those time when we are complaining about the way apple does 
things and this list is not the place for that.  Take your complaints to 
accessibility@xxxxxxxxx, no more here.

Keith Reedy

Click the link below to download MP3's of Keith Reedy's music as a gift from 
Bibles For The Blind.

http://biblesfortheblind.org/download_music.shtml

God gives His best to those who leave the choice with Him.  J Hudson Taylor.


On May 17, 2010, at 3:23 PM, Dan wrote:

> Hello,
> Other than the first year or so, I have never had any problems with AppleCare 
> support. In the early days, for example, in Tiger, I had problems. However, 
> starting in Leopard and even more so in Snow Leopard, I have not had any 
> problems. When the first tier people couldn't help, they always connected me 
> with A product specialist who then escalated the problem if it couldn't be 
> resolved over the phone.
> Dan
> On May 17, 2010, at 12:07 PM, covici@xxxxxxxxxxxxxx wrote:
> 
>> I have found, in my limited time using it, they are very bad on VO
>> issues and fair to good on other things.  I had more sane results
>> emailing accessibility@xxxxxxxxx, but this is not the desired solution
>> to have a part of the OS which no tech support knows anything about.
>> 
>> Olivia Norman <olivianorman@xxxxxx> wrote:
>> 
>>> I am not sure why so many have reported problems with Apple tech support.  
>>> I have only had good experiences when calling our support line.
>>> Getting in all the comments today, before I can't really comment much, but 
>>> I would really be interested in your opinions about what we, as a company, 
>>> can do to improve your experiences.  
>>> Olivia
>>> On May 17, 2010, at 10:51 AM, Judy Wilkinson wrote:
>>> 
>>>> What a panic: my computer not talking! Apparently myassistant accidentally 
>>>> touched the trackpad turning the speech off but leaving VO on. We kept 
>>>> getting the message "voiceover running; speech off." Well of course I 
>>>> panicked.  Couldn't remember a thing; and of course Apple Tech Support was 
>>>> less than useless. I had my assistant write for me to the list, and of 
>>>> course several of you came through like gang busters! (I date myself!).
>>>> But after calmng down, I remembered the three-finger-tap (dance) and got 
>>>> my speech back on. Whew!
>>>> But thanks so much to all of you who responded. I should have sent an 
>>>> email to the list first forgetting Tech Support. Thank goodness I had eyes 
>>>> here though.  Thanks again.
>>>> Judy
>>>> 
>>>>> 
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>> 
>> -- 
>> Your life is like a penny.  You're going to lose it.  The question is:
>> How do
>> you spend it?
>> 
>>        John Covici
>>        covici@xxxxxxxxxxxxxx
>>> 
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> 
>> 
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>> 
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>
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>
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