[mac4theblind] Re: Trouble with itunes

I don't know how to do that. Is that possible? If so, how is it done?

Blessed are the flexible, for they shall not get bent out of shape.
tracyduffy@xxxxxxxxx




On Aug 21, 2011, at 8:02 PM, Justin Harford wrote:

> I seem to remember that I had this problem when installing the money reader. 
> I think it was just an issue with the fact that it just was not syncronizing 
> applications from the computer on tho the iPhone. Maybe if you tried dragging 
> and dropping the application into the iPhone, it would install properly. 
> 
> Regards
> Justin Harford 
> El 21-08-2011, a las 13:34, Tracy Duffy escribió:
> 
>> Thanks. You may be right. Much appreciated. 
>> 
>> Blessed are the flexible, for they shall not get bent out of shape.
>> tracyduffy@xxxxxxxxx
>> 
>> 
>> 
>> 
>> On Aug 21, 2011, at 4:31 PM, John Panarese wrote:
>> 
>>> Hi Tracy,
>>>   OK, to me, this sounds like a problem with the phone itself.  If you 
>>> can't download any apps directly onto the phone and you have nothing on it, 
>>> I think there is a hardware problem.  This might be worth a call to Apple 
>>> support or a trip to the Apple Store.  I don't know if resetting the phone 
>>> to factory defaults would help, but that might be something to consider.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> john@xxxxxxxxxxxxxxxxxx
>>> http://www.macfortheblind.com
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> MAC VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
>>> 
>>> On Aug 21, 2011, at 4:21 PM, Tracy Duffy wrote:
>>> 
>>>> I would agree with that, except that I only have 3 other small apps on the 
>>>> phone, aside from the original stuff that it comes with. I have no music 
>>>> or books or anything and I've never been able to get apps to sync. So, 
>>>> something is wrong some place. Derned if I know what, nor how to fix it. 
>>>> 
>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>> tracyduffy@xxxxxxxxx
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Aug 21, 2011, at 4:09 PM, John Panarese wrote:
>>>> 
>>>>> Hi Tracy,
>>>>> OK, then you might not have enough room to copy the file onto the phone.  
>>>>> That could be your issue.  I can't sync the latest version of Navigon 
>>>>> onto my phone because I don't have the room to do so.  You might want to 
>>>>> delete some items off of the phone that you don't need.  There is a place 
>>>>> in the iPhone scroll area when it is connected where you can see what 
>>>>> constitutes or makes up the total space on your phone.
>>>>> 
>>>>> Take Care
>>>>> 
>>>>> John D. Panarese
>>>>> Director
>>>>> Mac for the Blind
>>>>> john@xxxxxxxxxxxxxxxxxx
>>>>> http://www.macfortheblind.com
>>>>> 
>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>> MAC VOICEOVER TRAINING AND SUPPORT
>>>>> 
>>>>> On Aug 21, 2011, at 4:06 PM, Tracy Duffy wrote:
>>>>> 
>>>>>> I tried that, but its too big to download directly to the phone, unless 
>>>>>> I can get on a wifi connection. I don't have the password to a wifi 
>>>>>> connection, so I went back to trying to get it to sync in itunes. I've 
>>>>>> tried mannual sync and automatic sync. Neither one is working. 
>>>>>> 
>>>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>>>> tracyduffy@xxxxxxxxx
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On Aug 21, 2011, at 3:29 PM, John Panarese wrote:
>>>>>> 
>>>>>>> Hi Tracy,
>>>>>>> Have you tried buying it using the phone itself in the App store.  I 
>>>>>>> don't know why it would not be syncing over.  You didn't check the 
>>>>>>> manual sync checkbox or anything like that in iTunes?
>>>>>>> 
>>>>>>> Take Care
>>>>>>> 
>>>>>>> John D. Panarese
>>>>>>> Director
>>>>>>> Mac for the Blind
>>>>>>> john@xxxxxxxxxxxxxxxxxx
>>>>>>> http://www.macfortheblind.com
>>>>>>> 
>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>>>>> MAC VOICEOVER TRAINING AND SUPPORT
>>>>>>> 
>>>>>>> On Aug 21, 2011, at 3:08 PM, Tracy Duffy wrote:
>>>>>>> 
>>>>>>>> I don't know what to do. I purchased Prizmo and cannot get it to load 
>>>>>>>> to my iphone from itunes. It shows up in the list of apps on itunes 
>>>>>>>> and in the list that is supposedly on the phone, but it's not there! I 
>>>>>>>> tried to call Apple to get some advice and got a big run around and 
>>>>>>>> was eventually told I'd have to pay $29 for assistance. I hung up 
>>>>>>>> before anyone answered that call. Is it possible to uninstall and 
>>>>>>>> reinstall itunes on my Mac? Would that help? Would I be able to get 
>>>>>>>> Prizmo then? Any thoughts or advice? 
>>>>>>>> 
>>>>>>>> Blessed are the flexible, for they shall not get bent out of shape.
>>>>>>>> tracyduffy@xxxxxxxxx
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> 
>>>>>>>> ************
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