[mac4theblind] Re: Trouble with itunes

  • From: John Panarese <jpanarese@xxxxxx>
  • To: mac4theblind@xxxxxxxxxxxxx
  • Date: Sun, 21 Aug 2011 15:29:41 -0400

Hi Tracy,
    Have you tried buying it using the phone itself in the App store.  I don't 
know why it would not be syncing over.  You didn't check the manual sync 
checkbox or anything like that in iTunes?

Take Care

John D. Panarese
Director
Mac for the Blind
john@xxxxxxxxxxxxxxxxxx
http://www.macfortheblind.com

AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC VOICEOVER TRAINING AND SUPPORT

On Aug 21, 2011, at 3:08 PM, Tracy Duffy wrote:

> I don't know what to do. I purchased Prizmo and cannot get it to load to my 
> iphone from itunes. It shows up in the list of apps on itunes and in the list 
> that is supposedly on the phone, but it's not there! I tried to call Apple to 
> get some advice and got a big run around and was eventually told I'd have to 
> pay $29 for assistance. I hung up before anyone answered that call. Is it 
> possible to uninstall and reinstall itunes on my Mac? Would that help? Would 
> I be able to get Prizmo then? Any thoughts or advice? 
> 
> Blessed are the flexible, for they shall not get bent out of shape.
> tracyduffy@xxxxxxxxx
> 
> 
> 
> 
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